The Alpha Suites

The Alpha Suites Reviews

The Alpha Suites

7232 Ayala Ave, Extension, City, Makati, Metro Manila, 1209, PhilippinesView Hotel Details
The Alpha Suites
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Guest Reviews of The Alpha Suites

9.2/10
Great
558 review
Verified reviews
Location9.2
Amenities9.2
Service9.3
Cleanliness9.1
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All reviews(558)
Positive reviews(546)
Reviews with photos/video(158)
Clean pool(22)
Great swimming pool(22)
Near shopping area(17)
Perfect for families(14)
Tasty food(10)
Has facilities for children(9)
Family activities available(9)
Too many mosquitoes(8)
Negative reviews(12)
Guest User
Two Bedroom Suite
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 21, 2025
My family stay here is exceptional. Rooms are fully equipped from kitchen to rooms. Modern interiors are impressive. Staffs are so warm and amenities are extensive. Property is located in prime location too. The experience we got here is beyond our expectations and the value of what we pay for it. We will surely go back alpha suite :)
Response from Property: Dear Ms. Maria Christina,Thank you for sharing such a heartwarming review. We’re delighted to know that your family’s stay was exceptional and that you enjoyed our fully equipped rooms, modern interiors, extensive amenities, and prime location. Your kind words about our warm staff mean so much to us, and we’re thrilled to have exceeded your expectations.It was our pleasure to host you, and we truly look forward to welcoming you and your family back to The Alpha Suites soon.Warm regards,The Alpha Suites
Guest User
Two Bedroom Suite
Stayed in Aug 2025
Family
3 review
10/10
Outstanding
Posted on Sep 14, 2025
It was a great place to stay for family & friends!It was a great place to stay for family & friends!
Response from Property: Dear Mr. Theo, Thank you for your kind words! We’re delighted to know you found The Alpha Suites a great place to stay with family and friends. We look forward to welcoming you all back for another memorable visit.Warm regards,The Alpha Suites
Anonymous User
One Bedroom Suite
Stayed in Aug 2025
Traveling with friends
4 review
7.0/10
Posted on Sep 15, 2025
All in all it was a good stay. The room view was great, the room has living room same as the pictures online. However the floor on the room has hairs. It seems like they’re not thoroughly cleaning every corner. Location is good, not the best but I don’t mind. During check out, they said they need to check the room first which was understandable but it took them years, while to the other guests they attended smoothly and promptly.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We’re glad to know you enjoyed the spacious room, beautiful view, and that the suite matched your expectations from the photos.We sincerely apologize, however, for the lapses you encountered with housekeeping and the delay during check-out. Please know that your comments are very valuable, and we will share them with our team to ensure improvements in both cleanliness and efficiency moving forward.Despite these concerns, we’re grateful that you still had a good stay overall, and we hope to have the opportunity to welcome you back for an even smoother and more enjoyable experience.Warm regards,The Alpha Suites
Anonymous User
Two Bedroom Suite
Stayed in Jul 2025
Family
7 review
8.5/10
Very Good
Posted on Sep 6, 2025
We had a great experience during our stay. The room was very spacious and comforting, which made it easy to relax. The hotel itself wasn’t crowded, so it felt peaceful throughout our visit. One of the highlights was the pool – very clean and well-maintained. The location is also very convenient, close to everything we needed. The only downside was that the TV in the room wasn’t a smart TV. It would be great if the hotel considers upgrading this in the future to enhance the in-room entertainment experience. Overall, a comfortable and enjoyable stay – would definitely return!
Response from Property: Dear Valued Guest, Thank you for sharing your wonderful experience with us. We’re delighted to know that you enjoyed the spacious comfort of your room, the peaceful atmosphere, and our well-maintained pool. It’s also great to hear that our convenient location added ease to your stay.We appreciate your thoughtful feedback about the in-room TV. Currently, our TVs are not smart TVs, though Netflix is available upon request for an additional fee. Rest assured, we’ll also take your suggestion into account as we look into future upgrades to enhance the guest experience.It’s a pleasure to know you had a relaxing and enjoyable stay, and we look forward to welcoming you back to The Alpha Suites on your next visit.Warm regards,The Alpha Suites
Meleiza Peralta
Two Bedroom Suite
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Oct 26, 2025
Great location and the 2 bedroom is really large and spacious. The swimming pool is also great, specially for the kids!
Response from Property: Dear Ms. Meleiza Peralta, Thank you so much for your feedback! We’re glad to know you enjoyed our convenient location, spacious two-bedroom suite, and the pool, especially that the kids had a great time! Your kind words mean a lot to us, and we look forward to welcoming you and your family back for another fun and relaxing stay soon.Warm regards, The Alpha Suites
Lamb amor
Two Bedroom Suite
Stayed in Jul 2025
Family
55 review
8.0/10
Very Good
Posted on Aug 24, 2025
I was second time visited^ Near Korean restaurant good~ Mall and jollibee near can working ~ Breakfast very nice ^
Response from Property: Dear valued Guest, Thank you for choosing to stay with us again. We’re delighted to welcome you back! We’re glad you enjoyed our convenient location near restaurants, the mall, and Jollibee, as well as our breakfast offerings.It’s always a pleasure to host you, and we look forward to your next visit to The Alpha Suites.Warm regards,The Alpha Suites
Guest User
One Bedroom Suite
Stayed in Jul 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Aug 11, 2025
It’s a nice hotel situated in central Makita. The staff are friendly, the rooms are clean and comfortable, and the amenities are well-suited for staycation.
Response from Property: Dear valued Guest,Thank you for your kind words. We’re delighted to hear you enjoyed our central Makati location, friendly staff, clean and comfortable rooms, and amenities suited for a relaxing staycation.It was a pleasure to host you, and we look forward to welcoming you back to The Alpha Suites soon!Warm regards,The Alpha Suites
Anjel Silva
Two Bedroom Suite
Stayed in Jun 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on Jul 27, 2025
Our overall experience was positive, as The Alpha Suites consistently delivers excellent service and amenities. This is why I always choose The Alpha Suites for gatherings or a restful stay, ensuring a great experience each time. We appreciate the spaciousness and serene views of the place. We will continue to book for all our events. The staff is accommodating and hospitable. Kudos to The Alpha Suites management for effectively training your staff.
Response from Property: Dear Ms. Anjel Silva,Thank you so much for your heartfelt and thoughtful feedback. We’re truly honored by your continued trust in The Alpha Suites and delighted to know that each stay, whether for gatherings or restful escapes, has been a consistently positive experience for you.It brings us great joy to hear that you appreciate the spacious suites, serene views, and warm hospitality of our team. Your kind words about our staff and service mean a great deal, and we’ll be sure to share your kudos with everyone involved.We’re sincerely grateful to be your go-to choice for special moments and events, and we look forward to welcoming you back for many more wonderful experiences ahead.Sincerely,The Alpha Suites
_04beaintal
Two Bedroom Suite
Stayed in Aug 2025
Family
2 review
10/10
Outstanding
Posted on Sep 14, 2025
Exceed my expectation! SUPERB we'll definitely comeback again
Response from Property: Dear Ms. _04beaintal,Thank you so much for your wonderful feedback! We’re thrilled to have exceeded your expectations and delighted to know you had a superb stay. We can’t wait to welcome you back again soon!Warm regards,The Alpha Suites
Rxnxcx
Two Bedroom Suite
Stayed in May 2025
Family
3 review
9.0/10
Great
Posted on Jun 29, 2025
I absolutely loved Alpha Suites! The cleanliness was top-notch, from the room towels to the pool. Everything was spotless and new. The staff were so friendly and welcoming, especially Mayan, Marie (HK), and Eian (FNB). The pool was massive, and my kids had an absolute blast. The only thing that could’ve been better was the breakfast, but we’ll definitely coming back!
Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback! We’re absolutely delighted to hear you had such a fantastic stay at The Alpha Suites. It’s great to know you appreciated the cleanliness of our facilities and that your family especially enjoyed the pool. It’s always a joy for us to create memorable moments for our guests.A special thank you as well for recognizing Mayan, Marie from Housekeeping, and Eian from our F&B team. We’ll be sure to pass along your kind words; it will surely brighten their day!We also appreciate your honest feedback about the breakfast and will share this with our culinary team as we continue working to enhance our offerings. We can’t wait to welcome you and your family back for another wonderful stay soon!Sincerely,The Alpha Suites
Anonymous User
Two Bedroom Deluxe
Stayed in Apr 2025
Business traveler
17 review
10/10
Outstanding
Posted on May 21, 2025
Had a great stay! The room was clean, the bed was super comfortable, and the staff were friendly and helpful. The location was perfect—close to restaurants and public transport. Would definitely book again!
Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback! We’re truly delighted to know you had a great stay and appreciated the cleanliness of your room, the comfort of your bed, and the warm, helpful service from our team.It’s also great to hear that our location made your visit even more convenient and enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay very soon.Sincerely,The Alpha Suites
O Chua
Two Bedroom Deluxe
Stayed in Apr 2025
Family
12 review
9.0/10
Great
Posted on May 19, 2025
Very spacious two bedroom suites. Top notch high end complete appliances for your staycation. Good service. Breakfast has many choices but taste average only. Staff are attentive and hospitable. The only cons unit has a little weird smell. Specially the master bedroom it bothers my sleep when I was awaken in the middle of the night. The rest is perfect I’ll give 8.5 stars because of the unpleasant smell. Otherwise I’ll definitely give 10 stars.
Response from Property: Dear Mr./Ms. O Chua,Thank you very much for taking the time to share your detailed feedback. We’re truly pleased to hear that you enjoyed the spaciousness of our two-bedroom suites, the quality of our in-room amenities, and the warm, attentive service provided by our team. It’s wonderful to know that these aspects made your staycation experience a memorable one.We sincerely apologize for the inconvenience caused by the unusual odor in your unit, particularly in the master bedroom. We understand how important a comfortable and restful environment is for our guests, and your comments have been brought to the immediate attention of our housekeeping and engineering teams for thorough inspection and rectification.Your feedback about our breakfast is also well noted, and we’ll continue working with our culinary team to enhance both variety and taste to better meet our guests’ expectations.Thank you for your honest and generous rating. We truly appreciate your recommendation and look forward to welcoming you back soon, with improvements in place to provide you with an even better stay next time.Sincerely,The Alpha Suites
Guest User
Two Bedroom Suite
Stayed in Oct 2025
Family
1 review
10/10
Outstanding
Posted on Nov 9, 2025
We had an amazing stay at Alpha Suites. We booked a double bedroom for a 3-day staycation. The bedrooms were spacious, clean, and fully equipped with everything we need and more. It has a kitchen with complete appliances, and also comes with a laundry and dryer. The city view from the living room and main bedroom is just superb. The staff were also very helpful and accommodating. Location is good, there is a convenience store, coffee shop, restaurants just outside the hotel. Overall great experience, will definitely come back on our next holiday!
Response from Property: Dear Valued Guest,Thank you so much for sharing your wonderful experience at Alpha Suites. We’re glad to hear that you enjoyed your spacious, well-equipped room, the stunning city views, and the convenience of our location. It’s also delightful to know our team could make your stay even more enjoyable with their helpful and accommodating service.We truly appreciate your kind words and look forward to welcoming you back on your next holiday!Warm regards,The Alpha Suites
Guest User
One Bedroom Suite
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 2, 2025
My kids had a perfect blast. Close to malls and kidzoona. Thank you so mucho!
Response from Property: Dear Atty Adelaide Buclay,Thank you so much for your wonderful feedback! We’re thrilled to hear that your kids had a great time and that you enjoyed the convenience of our location near the malls and Kidzoona.It was a pleasure having you and your family with us. We look forward to welcoming you all back again soon for more fun moments together!Sincerely,The Alpha Suites
Guest User
Two Bedroom Suite
Stayed in Sep 2025
Family
1 review
8.0/10
Very Good
Posted on Nov 11, 2025
Front desk was inconsiderate. Told them we were running late for check out since our newborn had a diaper leak and had to breast feed right before check out. Charged us Php 7,000++ right away a few minutes after 12nn. We didn’t argue with them since we were focused on our newborn and did not want to stress at the time.