Pullman ZamZam Makkah
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1 room, 2 adults, 0 children
All properties in Makkah
Pullman ZamZam Makkah
No. 7 of Premium Hotels in Makkah
Abraj Al Bait Complex, King Abdul Aziz Rd, Endowment, Al Hajlah, Makkah, Makkah Province 21955, Saudi Arabia
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We Price Match
Last booked 7 hrs ago
Highlights
Ideal location
Superb views
Delicious breakfastAmenities
Private parking
Car Rental
Restaurant
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public AreasFree
Luggage Storage
Valet Parking
All amenities
Property Description
Iconic five-star hotel ZamZam Pullman Makkah welcomes pilgrims with Hijazi hospitality in Makkah Al Mukaramah at Abraj Al Bait, one of the tallest buildings in the world, traveling for Umrah, or Hajj. It was the first hotel to open in Iconic Abraj Al Bait.
ZamZam Pullman Rooms & Suites showcase partial views over inspiring Kaaba, Al Masjid Al Haram, and beloved Makkah Al Mukaramah. In-Room Dinning Experience feature International & Oriental specialties, and provides an active discovery for taste-buds.
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8.9/10
Great booking for family especially when travelling together as it’s easy access
All 496 reviews
Surroundings
Train: Mina Station 2
(10.1km)
Landmarks: Masjid Abu Bakr Siddiq
(<100m)
Landmarks: Conrad Jabal Omar Makkah
(140m)
Landmarks: The Clock Towers
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Junior Suite with City View Non smoking
2 Single bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
Private toilet
Check Availability
16
Executive Suite with Kabaa View Non smoking
1 King bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
TV
Check Availability
8
Deluxe Room with Partial Kaaba View Non smoking
2 Single bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
TV
Check Availability
5
Deluxe Room, 2 Single Size Beds, Haram Courtyard View
2 Single bed
Non-smoking
Air conditioning
Bathtub
Minibar
TV
Check Availability
9
Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View
1 Double bed and 2 Single bed
Non-smoking
220V power outlet
Hot water (24 hours)
Smart door lock
Check Availability
11
Classic Twin Room with Partial Kaaba View
2 Single bed
Has window
Non-smoking
Hot water (24 hours)
Check Availability
6
Classic Room, 2 Single Size Beds, City View
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Classic Quadruple Room with City View Non smoking
4 Single bed
Has window
Non-smoking
220V power outlet
City view
Hot water (24 hours)
Smart door lock
Check Availability
4
Classic Junior Suite, 2 Single Size Beds, City View
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Classic Triple Room, City Vew
3 Single bed
Has window
Non-smoking
220V power outlet
Hot water (24 hours)
Smart door lock
Check Availability
5
Classic Triple Room, Haram View
3 Single bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Private entrance
Check Availability
6
Deluxe Junior Suite, 2 Single Size Beds, City View
2 Single bed
Non-smoking
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Check Availability
20
Presidential Suite with Partial Kaaba View Non smoking
1 Double bed and 2 Single bed
Has window
Non-smoking
220V power outlet
Hot water (24 hours)
Smart door lock
Check Availability
15
Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View
Bedroom 1:1 Double bed ● Bedroom 2:2 Single bed
Has window
Non-smoking
220V power outlet
Hot water (24 hours)
Smart door lock
Check Availability
6
Classic Room, 2 Single Size Beds, Haram View
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Classic Twin Room with City View Non smoking
2 Single bed
Has window
Non-smoking
Private entrance
Connecting rooms
220V power outlet
City view
Check Availability
3
Presidential Suite with Partial Haram View Non smoking
1 Double bed and 2 Single bed
Has window
Non-smoking
Hot water (24 hours)
Check Availability
5
Deluxe Twin Room, City View
2 Single bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
TV
Check Availability
4
CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Haram View
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Hot water (24 hours)
Check Availability
13
Classic Twin Room, Haram Courtyard View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Deluxe Twin Room, Haram View
2 Single bed
Has window
Non-smoking
Air conditioning
Bathtub
Minibar
TV
Check Availability
14
Presidential Suite with City View Non smoking
1 Double bed and 2 Single bed
Has window
Non-smoking
220V power outlet
City view
Hot water (24 hours)
Smart door lock
Check Availability
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Guest Reviews
8.9/10
Very Good
496 reviews
- Cleanliness8.8
- Amenities8.6
- Location9.6
- Service8.5
Average for similar properties in Makkah
Review summary
Powered by AI
Room Upgrades: Guests frequently mention receiving complimentary room upgrades, such as suite or Haram view rooms, contributing to a more luxurious experience. This gesture is appreciated and often enhances the satisfaction of guests during their stay.
Anonymous User
September 29, 2025
I had a pleasant stay at Pullman Zamzam. The room was spacious, clean, and comfortable, with a partial view of the Kaaba which made the experience even more special. Breakfast was delicious and offered a wide variety of options to suit different tastes.
However, the amenities provided in the room were not complete. Items such as a toothbrush, soap, or comb were not readily available and had to be requested from housekeeping. It would have been more convenient if these essentials were already provided in the room.
Overall, it was a comfortable and enjoyable stay, and I would recommend this hotel for its great location and quality service.
Iwan/Ikhwan
September 14, 2025
Room bit dated. But major problem, no sound proof at all, as you can clearly hear anything of your neighbour said, also their food smells.
Bit overpriced because the location..Any other things as expected; room size, amenities, breakfast quality.
Gym no open..
Anonymous user 1
July 11, 2025
I’m shocked, firstly they gave us a room on the 9 th floor which was rotted to the core (pictures will be provided). Then they gave us another room renovated said by Riyan, he was helpful. The luggage took an hour coming up. Unusual to see, one of my luggage was opened and the lock was inside the suitcase. When I complained, Mr Faisal was most helpful and said he will have the cctv cameras checked. And didn’t get back with me so after hours I spoke to the night manager he said we viewed the cameras, no one had opened the luggage. And in the morning when I asked to view the CCTV footage they said no! It seemed a dull answer! So I got in touch with the Movenpick hotel where we stayed a night too, they still said get a report from the police station and you’re welcome to see the footage! As the last picture we had of the suitcase was taken to show to the uber to show how many pieces we have in that picture it was clearly showed the lock is on! Then in Movenpick we did not open that suitcase and moved to Pullman. Now calling Pullman they kept referring calls, as I explained to the one who I spoke with if Movenpick said it’s okay to view the cctv after the police report, can I view your footage too! They kept refer the call. So I ended up reporting the incident to the Embassy. If this incident has happened to anyone go as far as the headquarters of Pullman, and report it to the Embassy. I’m quite shocked, nothing was taken seriously..! Take care of your luggage please!!!! Regardless it’s locked. The Asian staff are not to be trusted.
Guest User
August 28, 2025
I’m very happy with everything great service nice people from start to finish it was a very pleasant stay.
ONLY ISSUES IS THE ELEVATOR IS TOO SLOW AND HAS A MIND OF ITS OWN 
Guest User
July 28, 2025
This is 2nd time stay in here when Umroh. Really amazing. Staff reception that time so kindly upgrade my room into deluxe. All staff bellboy helpfull. Staff housekeeping fast respons. Sure will come again for next. Thank you Pullman. Love it
Anonymous User
August 2, 2025
Great booking for family especially when travelling together as it’s easy access
Norhaniza Rojalai
July 2, 2025
The Hajj Moments as i am looking for near Al Haram hotels. Best breakfast spread, the front office was so helpfull as i had few problems with booking apps. All went well. *************. Will repeat again. May Allah invite me again.
MANZOOR JAMSHED
August 18, 2025
Excellent hotel
Great location
Services & Amenities
Most popular business facilities
Private parking
Additional charge
Car Rental
Restaurant
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, SAR 550.00 (approx. MOP 1,174.64) Daily. Reservation not possible
Private parking
Additional charge
Valet Parking
Transportation
Car Rental
Business services
Fax/Copying Service
Additional charge
Front desk services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Currency Exchange
Languages spoken
Indonesian
Hindi
French
Arabic
Food & drink
Room Service
Alcohol-Free Property
Halal meals provided
Public areas
Shopping Mall
Elevator
Cleaning services
Clothes Dryer
Dry Cleaning
Laundry Service (On-Site)
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & security
First-Aid Kit
Fire Alarm
CCTV In Public Areas
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by email/phone.At the same time, please provide proof of identification
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:SAR 90.00 (approx. MOP 192.21) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Certification Details
License number: 10001442
Property Description
- Opened: 2006
- Renovated: 2013
- Number of Rooms: 1315
Phone:+966-125715555
Email:H6036@ACCOR.COM
Iconic five-star hotel ZamZam Pullman Makkah welcomes pilgrims with Hijazi hospitality in Makkah Al Mukaramah at Abraj Al Bait, one of the tallest buildings in the world, traveling for Umrah, or Hajj. It was the first hotel to open in Iconic Abraj Al Bait.
ZamZam Pullman Rooms & Suites showcase partial views over inspiring Kaaba, Al Masjid Al Haram, and beloved Makkah Al Mukaramah. In-Room Dinning Experience feature International & Oriental specialties, and provides an active discovery for taste-buds.
Frequently Asked Questions
What is the cancellation policy for Pullman ZamZam Makkah?
The cancellation policy for Pullman ZamZam Makkah varies depending on the type of room and booking conditions.What is the cancellation policy for Pullman ZamZam Makkah?
How much does it cost at Pullman ZamZam Makkah?
Prices at Pullman ZamZam Makkah change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at Pullman ZamZam Makkah?
Does Pullman ZamZam Makkah have airport transfer services?
No, Pullman ZamZam Makkah doesn't offer airport transfer services.Does Pullman ZamZam Makkah have airport transfer services?
What are Pullman ZamZam Makkah nearby landmarks?
Nearby attractions to Pullman ZamZam Makkah include Masjid Abu Bakr Siddiq, only <100m from your search (straight-line distance) away.What are Pullman ZamZam Makkah nearby landmarks?
Does Pullman ZamZam Makkah provide a pool?
No, Pullman ZamZam Makkah doesn't serve a pool.Does Pullman ZamZam Makkah provide a pool?
What are check-in & check-out time at Pullman ZamZam Makkah?
Check-in at Pullman ZamZam Makkah starts from 16:00, and the standard check-out time is by 12:00.What are check-in & check-out time at Pullman ZamZam Makkah?
Are pets welcome at Pullman ZamZam Makkah?
No, pets are not welcome at Pullman ZamZam Makkah.Are pets welcome at Pullman ZamZam Makkah?
About This Property
| Distance to Train Station | 5.28KM |
|---|---|
| Average Price From | MOP3472 |
| Hotel Star Rating | 5 |