Makkah At Taysir Hotels

2 night stay for our first time at this hotel. So let's start with check-in. Not great. Just 2 members of staff, who didn't seem to be working particularly quickly through guests who were queuing up. Took about 25mins wait, which is not what you want. The room itself, a junior suite, with one king bed and one separate seating area, was by and by clean, but this may just be down to the fact it is not regularly booked, so underused and not worn out as much. The fixtures and fittings definitely could do with some refurbishment and upgrades. Mattress had no give and felt like a plank of wood, and the pillows were similar. The sofa was uncomfortable and sagged, as were the 2 small chairs, no cushions also. The curtains in both the seating room and the bedroom were on a pulley system which refused to budge and we're half open and couldn't be moved. Another fault we had to call down for was the actual wall/ceiling area on top of the main room door. The door would not close easily and needed a great big hard shove to close. On exiting I noticed that the plaster and wall around was cracking and the whole door frame was cracking. The reception staff sent a carpenter who came to look and said they would need to send a plasterer the next day. Needless to say no-one else turned up and the fault was still outstanding at the end of our stay. Neither did the cleaning staff hoover or brush up the growing pile of plaster and dust which accumulated each time the door was opened and closed. Another bugbear of the room was the soundproofing, or better put, lack of any soundproofing whatsoever. We were subject to noise from the next door room all night, conversations and television sound coming through whilst trying to sleep. In the adjacent seating area, there was actually a great big gap in the wall by the window frame which allowed light and sound from the neighbours on the other side to come through. Very disconcerting. The WiFi was woefully slow, to the point that we couldn't even load the qr code for the hotel services. The shuttle service, if you could call it that, seemed kind of pointless if you're able bodied. It was quicker to walk. Literally a one minute ride on the way out. My child was sick in the night and we needed a change of sheets for the bed. It took 2 phonecalls and then being put on hold and waiting 20mins, by which time I physically send down to reception to see what was going on. There was supposedly a kids club on Floor H, which also houses the gym, but it was abandoned and was a bare room. Ok let's put down something positive. The fridges in the room actually worked. The television sets were brand new slimline Samsung. But, annoyingly the actual channels and TV signal were not great. The lifts were fairly clean, if somewhat slow depending which set you were using. My wife commented that the reception area toilets were the cleanest she had ever come across and had attendants on hand to clean. The car parking charge is also annoying, you'd think it would be free for guests or cheaper than the close to 75sar daily charge. Access available cheap local food eateries, but may not be suitable for delicate constitutions. There are also a few shops in the hotel lobbies complex, selling clothes, prayer accessories etc along with a small mini mart for basic necessities, along with the obligatory barber shop and overpriced coffee shop/cafe. Would we stay again? Possibly, due to location being not too far from the Haram and relatively budget friendly price. Would not recommend for older or disabled travellers as it would be challenging to get to the Holy Mosque even if using the shuttle bus. Just be prepared for a noisy stay, so bring ear plugs if you don't want to know exactly what your room neighbours talk about during the night.

I recently stayed at Anjum Hotel Makkah and had a truly wonderful experience. The service was exceptional—staff were attentive, professional, and always ready to help. One of the standout features is the convenient underground access to the Haram, which made our stay even more comfortable. I highly recommend this hotel for anyone looking for both comfort and proximity to the holy mosque.

Très bon hôtel. L'équipe hôtelier est super accueillant et à l'écoute de nos petits besoins. Les chambres sont correctes (correspond bien à un hôtel 3 étoiles) et propres. Le petit bémol, l'hôtel n'est pas très proche du Masjid Al Haram. Toutefois, il y a un service de bus gratuit mis à notre disposition et qui nous dépose à environ 7 à 10min à pieds d'une des entrées du Masjid.

Really worse experience at front desk while checking in, they were unable to find my booking and made us to wait for around hour at reception. They asked me to contact Trip.com which did and booking was already confirmed. After nearly an hour waiting, front desk finally found my booking but I had spent extra £ to make phone calls to trip.com

We had a nice stay in the hotel, service is good , staff is helpful and friendly, we didn’t have any issues during our stay. Location was not ideal, about 25 min walk, if you take shuttle, then it’s 15 mins to Harram. Road works still going but they tend to finish and underpass should be running in Ramadan which will then reduce travel time for sure.

Everything about the hotel was fantastic. The staff are lovely, and the location is near Haram, public transportation. However, I faced sort of a slight issue during the check-in, and it was sorted out in 10-15 minutes. The issue was due to payment as I booked and paid in advance. However, they wanted me to pay them and contact Trip.com to get my money back. I refused and showed them the receipt. Seems they are not used to the reservations with payment in front. If you do that, keep the receipt with you. كل شيء عن الفندق كان رائع، الموظفين لطيفين والفندق قريب من الحؤم والمواصلات والخدمات، لكن واجهتني مشكلة بسيطة عند الوصول حيث حجزت ودفعت كسبقا لكن طلبوا مني الدفع ومراجعة trip.com لاسترداد نقودي. طبعا لم اقبل بذلك واظهرت لهم الفاتورة وتم حل المشكلة خلال ١٠-١٥ دقيقة. على ما يبدو هم غير معتادين على هذا النوع من الحجز ويتوقعون الدفع عند الوصول

Comfortable to stay, around 25 minutes walking to Masjidil Haram, around SR20-30 by taxi. Free shuttle provided but walking is more faster and less waiting time. Near to restaurant, fast foods and convenient shop. If you need to have towel exchange, or housekeeping services, or replenish tea and coffee, you need to make request.

The receptionist did not know about the online booking, when i came into the hotel they didn't have the confirmation for the booking reference which until i finished my check in time they still didn't confirm it. They must check the bathroom or toilets. Some of the amenities inside need to be repaired. Like the shower, sink, the wash water sprinkler

This is a nice hotel, budget level on the famous Umm Al Qura road, not far from bus depot and walking distance to haram Sharif. It has several restaurants nearby and smaller mosques also. As for the hotel it is nice and quiet, no issues. The room was nice and clean. Kettle was provided and had furniture too. And also towel. I would use it again.