Makkah Ash Shubaikah Hotels

Location was really good there is a buggy and mini bus service on regular so you don’t have to wait to long. Only thing I was disappointed with is the view I was told city view I was given the view of a wall of a building next to us. Apart from that everything else was good!

Thank you very much to upgrade my room to executive suite. This the best experience to stay here before my haj. I will remembered. Recommend!!!

This hotel is next level unreal! The pictures of the rooms don't do it justice, it's way better in reality (at least in my case). We booked three rooms for 5 nights in Jan/ Feb 2025, were located in tower 3 - Al Falak Tower in rooms 708/ 6**/6**. The bathrooms were unbelievable, all stunning white marble with some super fancy design, so so amazing, the shower was so big you could fit like 7 people in there, I have never stayed in such a luxury room before. Ceilings are like 4 metres, really unbelievable. The colour palette for the room was muted greys and pastels, it looked very nice, suited the room and location. One thing that would be useful, can the hotel just install a Japanese bidet instead of a separate one, I think it's a waste installing a standalone bidet and the all-in-one bidet toilet is current technology, so it would be useful compared to the current setup (Toto toilet, etc). Now, the sad bit. The distance from the Haram is advertised as not far, and it isn't. But the reality is it's extremely difficult to enter the haram, because of the crowds, it is just heaving. The police close off the haram to outsiders as soon as the adhaan goes, so you can't enter (be aware), and you'll have to pray outside the boundaries of the haram if you are not inside the area before the adhaan (this may be subject to change, and I cannot confirm how they arrange their opening times etc, please confirm on your own travels). Inside the haram, there is ridiculous construction work going on, all entrances are purposefully blocked, so that huge traffic builds up (I remember 10 years ago in 2014 when I stayed at Bai Al Abraaj, you could just walk into the Ma3taf area of the haram in about 5 minutes, now it is impossible. ). I have no idea what the government is doing, but it seems to intentionally be closing off areas to stop people from entering, which is really a shame. It seems that the purpose is that you rather go to all the shops and malls outside the mall, or pray inside your hotel rather than venture out, this seems the goal of the current administration by closing off all entrances, or causing huge areas to be cordoned off so that getting in easily is impossible. I got so sick of the crowds that i ended up not wanting to go into the haram afterwards (the crowds inside are really next level crazy, they will push and drive wheelchairs up your legs and cut you - happened to me but maybe I was just unlucky). The hotel is exceptional and so is the buffet breakfast/ dinner - breakfast is between 90 - 119riyals, and dinner is about 149 riyals. Food is amazing, but it's sad that most people pile their plates with croissants etc, don't take a bite and throw it away, such a shame. I hope the hotel can have signs up to prevent such ridiculous wastage, or at least give this food to the outside poor people.

The hotel is good the service from the staff and cleaners was good. The location ain’t so great have to walk like 10 mins for food but there is coffee shop located near by. It is a good 15/20 min walk to the clock tower however they do provide a bus but you still have to walk to the entry gate

Great impressive hotel. A grand lobby with beautiful lights and a small fountain with comfy seatings around it. We booked a room with a partial haaram view, thinking we would be getting the same room as in the pic. Turned out the haram view is just a small tiny view, and was informed by the hotel manager that the pic displayed during booking is incorrect.

Very modern hotel with great service when compared to another 5* we stayed at in makkah just before it. All staff understand english and are more approachable and the lifts are not a nightmare. Only improvement is amenities is the room such as dental kits but im sure if asked for they would provide. Would stay here again

Awesome stay. Room is clean and comfortable. We took the executive room for 4 pax and the room is spacious. The hotel interior is stunning. The bathroom was beautiful. The breakfast buffet offers international and middle east food. Everything is good but if anything need to be improved will be the reception staff. It be good if they can be more welcoming. The staff however at concierge is excellent. They went extra mile to assist guests. Will come bk.

I recently stayed at this hotel, and while there were some positive aspects, the experience was a bit of a mixed bag. The food was definitely a standout, with delicious options that were well-prepared and satisfying. I really enjoyed the variety offered and the overall quality, making meals one of the better parts of the stay. The room was decent, but nothing extraordinary. It was comfortable enough for a short stay, with clean amenities and a generally pleasant atmosphere. However, the decor felt a bit dated, and I didn’t find it to be as luxurious or cozy as I had hoped. The biggest downside was the price – it felt quite high for what was offered. While the food and room were fine, I expected a little more in terms of value for the cost. Overall, it’s a solid choice if you’re looking for something decent, but considering the price, it might not be the best option for everyone. I’d rate my experience a 3/5.

This was not my first time at Address Jabal Omar, and it certainly won’t be my last! The service remains outstanding, just like the warm welcome and the delicious breakfast. The staff is incredibly attentive, making you feel truly special. One of the best features is the direct access to the Haram via an elevator that takes you to C1, from where it’s just a 3-minute walk. Otherwise, the hotel also offers complimentary shuttle services for added convenience. Highly recommended for anyone looking for comfort, luxury, and exceptional hospitality in Makkah!