Soho Boutique Castillo de Santa Catalina - Adults Recommended

The hotel itself is excellent, including the infrastructure and hygiene. However, as a five-star hotel, the Karen reception and racist staff are not professional and unacceptable.

Charming hotel in a castle. Nice rooms with very comfy bed and premium toiletries. Central courtyard for breakfast and on site parking. Outside of town and a good 20 minute walk to the waterfront and 40 mins into the town centre. No gym.

The hotel itself is undeniably beautiful — the grounds are stunning, and the food is excellent. Unfortunately, that’s where the 5-star experience ends. The quality of sleep is shocking. On Saturday, I was woken shortly after 8 a.m. by someone sweeping the courtyard, and again at 7:55 a.m. on Sunday. As my body clock is still on UK time, that’s effectively 7 a.m. and 6:55 a.m. On Saturday, the sweeping was quickly followed by loud hoovering around 8:30 a.m., making it impossible to rest. I did not expect to be woken so early by staff noise in a so-called luxury hotel. I came here to relax, and sleep is a basic expectation — not a luxury. Once awake, I couldn’t get back to sleep, so two out of my three mornings were completely ruined. Avoid Room 103. It faces directly onto the courtyard with tables placed right outside the window. Guests can sit literally inches from the glass — it feels like they’re dining in your room. Allowing this, especially early in the morning (8.15am), shows a complete lack of consideration for guest comfort. It’s clear from other reviews that noise is a recurring issue, yet nothing seems to be done about it. A shame, because the property itself has so much potential — but if you value peace, rest, and proper sleep, look elsewhere.