I have a good stay perfect for my business conveniences, the thing that got in me the most is the Conrad charges that they didn’t inform me in this hotel. I have been staying in this hotel for 4 nights and i really enjoy ordering from from grab because i have the free choice to choose my food, on my 4th day i took my food for breakfast down stair and the guard told me to go to concierge for the nonsense fee, i immediately go to the desk to ask for more inquiry, it is totally nonsense for charging this fee and in appropriate, the charge is 50% of your order like wt fuq ? I was so disappointed although they waive it by handling my making sense compliant, i felt this is totally inappropriate and i don’t like the way the morning shift handle the matter especially the guy with glasses. Total low service experience with them
Again, if i know this before booking and sign upon check in, my experience will not be like this that is why 2 stars