Hotel Costa Galana

The hotel impresses with impeccable facilities, excellent service, and an ideal location. Guests enjoy diverse breakfast options and beautiful rooms. However, some find it overpriced with high parking fees.

Beautiful hotel, attentive and friendly staff. Rooms are well appointed and beds are comfortable, and nothing is too much trouble. I was here for five nights for a Congress and was treated like royalty. Breakfasts are generous with a wide variety of food to choose from. I had lunch and dinner here and there was a great choice - bife de chorizo was cooked perfectly!

The Hotel is living on past fame, it is currently the most expensive hotel in the city and proud to be a five star, while they only give you a three star experience. The rooms are outdated, the carpet is way too old and there is visible rust, peeling and other lack of maintenance on the bathrooms hardware. We had two of the best suites they offer and the view was very nice though. The service personnel was at times rude and some grossly untrained. They are enforcing what they call aforo, which is restrictions on capacity and services everywhere, but really what they are doing is offering less with less personnel, they make you reserve one day in advance for breakfast, sauna, pool use etc . When you try to use any of these services, they prevent guests access without reservation even if it is empty at the time. The beach is unusable since they rent all the tents to locals for the whole season, we had to end using a nearby beach club since the Hotel didn't even reserve a few tents for their guests. All this happened on low season, on December 2021, so good luck during high season. The most brilliant moment was when my father in law ordered a Cognac at the lobby bar and they brought him Fireball, yes fireball, I pointed politely that it was mistaken, and after a few minutes the server came to explain that they thought fireball was the most similar since they ran out of cognac... I hope you get a better stay than me!