Name: Shanghai Marriott Hotel Pudong South
Address: Shanghai, China
Rating: 9.2

United Kingdom

London

United States

Houston

China

Shanghai

New York

Thailand

Bangkok

United Arab Emirates

Dubai

If you're going to stay here, I'd strongly recommend a room on the fifth floor or higher with a water view. Otherwise, it's simply not worth the stay. The breakfast spread was extensive. The rooms themselves were just okay.

The staff was invaluable and friendly. The rooms are spacious and clean. The open plan area is inviting to lounge around and have a drink or bite to eat.
The sauna and steam room were great for unwinding after a long trip, and the food was reasonably priced and good quality. The location is not hard to get to, but a long walk from Hayes and Harlington station should you get the Elizabeth line. You would need a taxi or bus to access the hotel.

Hotel is in good location. Near Big Ben and London eye.
However I like to share to all in the following :
It takes me 2 minutes and 40 seconds to walk to the lift lobby from my room.

1. **Day 1**: There were only 6 tissues left in the box.
2. **Day 2**: The tissue box was neither refilled nor checked.
3. **Day 3**: The ice pad was left in the ice bucket after collection and wasn’t returned until I mentioned it to a helpful manager.

The location is good.  It's close to metro station that you can get to most of the scenic spots easily.  There are quite a number of restaurants & supermarkets along the street.  You don't need to worry about eat & get everything you need conveniently.  The only thing is housekeeping hasn't refill the lotion after daily clean up.  But they refill it after I leave a note in toilet.

Honestly, the service was excellent, and the English breakfast was a proper hearty one. But you know, London is always pricey. The pool was also nice; I felt the water could be even clearer with proper chemical treatment.

The service staff are very enthusiastic, but the funny thing is that I changed it because I saw this hotel has an elevator, but in the end I was thrown into a room on the first floor with stairs. I had just got off the plane and took a bus into the city in the afternoon during peak hours. I was carsick and jet-lagged, so I thought it didn't matter when I saw the first floor. The hotel concierge helped me move the luggage. I was alone with my child, and I didn't want to bother with it for two nights... As a result, this side building has no occupancy rate at all. It is indeed quiet, but there is an early subway rumbling... I thought it's better to have less trouble than more, so I was outside during the day, but I saw that the occupancy rate was not high in the past two days. It was obviously next to the elevator room, and I always felt uncomfortable being arranged here.
The hotel catering, concierge and health service staff are all enthusiastic and lovely, and they will answer any questions... I hope everyone will check the room location clearly when checking in, and don't be like my mother and I who are afraid of trouble and don't change it immediately

The best level of service experienced in a London hotel.  High quality from the helpful doorman Mohamed, followed by an efficient check in receptionist.  Very high level of security and excellent restaurant options.  great location, 4 minutes walk to Elizabeth line.  Definitely will revisit in the future.

During the epidemic, check-in, check-in and check-out were very smooth, and the hotel facilities were not bad. The key location is good, about half an hour walk away from Soho. Walk to Regent Square in three minutes

It was just really awesome staying at this hotel. Perfect location. Very clean. And service you can’t ask for better. Check in to check out they really don’t give you a chance to feel bad about anything. 

Booked a 1.5 twin room, 3 people live with the child, the room is clean and tidy, and it is considered spacious. The hotel is a little far from the subway, 8 minutes walk, the neighborhood of the hotel feels like a wealthy Turk area, the law and order is very good, in the city center, 8 minutes away from Hyde Park, it is also very convenient to go to the scenic spots by subway. Eat nearby, mainly high-end restaurants in some hotels, and some restaurants on the roadside, which are not bad. Hotel room rate is expensive, but in line with four-star standards.

Due to hurricane Beryl, the original booked hotel was out of power supply.  We called Marriot and they confirmed everything was OK there.  The hotel was closed to the airport, just several minutes by subway.    The room was clean.  We had a good sleep after the 14-hour flight.  Breakfast OK.

Parking is convenient, the room facilities are relatively complete, and the location is good.

Some Marriott locations seem to be declining over the years. This location is ok.. but it’s not the class you expect for a Marriott location. Either way, the staff was very nice and helpful. 

The pool area was family friendly and the reservations prevented over crowding. The rooms were spotless and all the restaurants were great. Location is central to everything downtown. Highly recommend. 

The hotel has a beautiful environment, convenient transportation, and the surrounding environment is very cozy. The room service is very punctual and thoughtful. The bathroom is very good and clean. The cleaning staff is very meticulous. I will come again in the future.

It's in the Katy neighborhood, and it's convenient for me to do business nearby. I stayed there for 4 nights in total. The price/performance ratio is also very high. The room we were given has a balcony, and we can watch the sunset.

It was a large and nice hotel. I was excited because there was an indoor swimming pool, but the water quality didn't seem to be very good, so I didn't use it.
The exercise facilities are good.

This is perhaps the worst hotel I've ever stayed it. I had High hopes and expectations given the franchise name but I've stayed in less expensive hotels with better infrastructure. I'm not one to review service or give bad reviews but this one I must do. Where do I even begin?
1. There no free parking for guest, if you'll be staying over night there a fee. You're allowed to park for 10 mins free of charge or risk being towed away.
2. The ceiling in the bathrooms are so low, if you're anywhere close to 6'4” and above you may have a problem.
3. My toilet seat was broken on onside, making the seat and cover crooked, not fitting well on the toilet.
4. The tap head in the shower was barely attached to the wall.
5. There no microwave in your bedroom (u have to keep going to the front desk to heat your food up) and the coffee maker is provided with no actual container where the liquid goes in
6. Wifi is charged to your room bill and then removed once you checking out if you selected the cheaper option .

The only upside to my stay there was the proximity to spots in the uptown Houston area, you also receive a 20% for Willie G restaurants that's near by and has great food 

Overall hotel was good. 
The hotel is situated in a good location, beside is a mall with McDonald's and other cafes or restaurants. Walking distance to the train metro is just less than 10 minutes, 5 minutes walking distance to the famous Nanjing Street.

Facilities in the hotel were good, a Gym, sauna and swimming pool were provided.

Rosie, who was the staff member helping us check in was friendly and nice, fast and efficient. They also allow us to extend checkout until 2pm.

Definitely will stay again when visit Shanghai.

I suppose one cannot go wrong with the Marriot brand..
Excellent service and amenities.
Excellent large room. Air-conditioning and hot water worked perfectly.
Good selection of tea/coffee
Wide selection at breakfast. Good coffee (Justin coffee machine - not heard of before but good selection)

Not so good, can improve :-

Lobby was always crowded - it could be because of  some ongoing corporate event.. But it lessened the experience, due to the crowds and no availability of empty seating at lobby level.

The car entrance to the hotel is good.. But the exit is very narrow and crowded due to parked delivery trucks, garbage bins etc. My DiDi had to navigate quite a bit to get out of the hotel and get on our way..

The hotel is very clean and the customer service is amazing, they are very welcoming and helpful 
The location is favorable 
The breakfast is great 
I think the hotel restaurant should improve on the dinner buffet we didn't enjoy it

Not a five stars standard hotel. But the check in staff is very friendly and attentive. Other than that all self service. Breakfast has plenty of choices, food is quite okay. Location of the hotel is opposite of a hospital, not really strategic but easy to book a ride or taxi. We chose this hotel for our last night stay because is nearer to Pudong airport. Probably won’t choose this hotel again next time.

Sure! Here’s a polished review you can use:

I had a fantastic stay at this hotel! One of the highlights was definitely the shower, the water pressure was incredible, like showering under a waterfall. It was such a refreshing way to start the day. The food was also great; I especially loved the smoked salmon at breakfast, fresh and full of flavor. The service stood out as well. The gentleman at the front desk was very welcoming, took care of my luggage, and even accompanied me all the way to my room. That level of attention really made a difference. I’d definitely stay here again!

The hotel exceeded my expectations. The location is excellent. It is very convenient for us to go to Disney, the Safari Park, and Xinchang Ancient Town. But what satisfied me most was that the decoration was comfortable, the lobby was simple and elegant, the room was clean and tidy, the bedding was very comfortable, and the service staff was patient and professional. Thumbs up! In short, if I come to Shanghai again, I will still choose Shanghai Marriott.

Marriott

Columbus

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