Hilton Mauritius Resort & Spa

Hote SPA

The hotel was not what i expected from a 5 star. I believe that they are going to do renovations this year. I had half board and wanted to upgrade to all inclusive but they don’t offer all inclusive had I known this before, I wouldn’t have book at this hotel. So full board was and extra Rs8000 and you could only have 2 glasses of wine or two beers included. I can’t understand how the hotel can’t see that this encourages guests to purchase alcohol outside of the hotel. Anyways the bar staff were exceptional in making you feel welcome and really spoilt my daughter for her birthday. One in particular named Sahil. This guy is truly a diamond in the rough. Our time at the hotel was rainy weather but we still enjoyed it with people like Sahil around. Thank you!

Well , what more can I say about this hotel 🤦🏽‍♂️, poor infrastructure, service was poor from the Resturant to the bars and room service! The only beauty is at night

Nice,

Thanks Kunal 😍, Josef Cupidon 😍, Kathiana 😍, F&B Trainer and all that cool staff! We love you! Our experience in a few words: Good stuff: -the staff is very nice and makes you feel good, -the hotel looks amazing and is very clean, -the buffet food is good, thanks to the creations of the Goddess behind the closed doors, Kathiana and Co. -Thai restaurant is excellent, thanks to the Chef from Thailand who uses, legend says, spices only from Thailand. I’m still dreaming about your Tom Yam Soup. -pools are warm, separated kids area, extra adult infinity pool. -tipps are accepted, but don’t change a thing: the service is perfekt with or without tipps, you should teach the European waiters how is done. Not so good stuff: (FBPlus package for 8.5k €) - The drinks ! Full Pension plus only 3 (small) glasses of lokal bier or wine pro person during the meals. After making some jokes, the glasses got bigger, like 500ml. - we even paid for water and coffee on the pool, between meals. - cocktails are expensive, it starts at 550 Rupies (12€) and not even good mixed, like in a cheap bar. - kids club is dead. The girl inside was like “hello, name pls, first time in kids club?” and that was it. No showing where is what, play with our girl, she just kept drawing something. Idk if she has to do something with the kids or just be there to open the door. Fact is it was behind our room and we where there 10 minutes in 10 days. - you have to pay extra for the good stuff in the a la Karte Restaurants. Grill evening on the beach is 2k pro person; Overall a good experience!

Lots of prior reviews noting that the hotel was dated and in need of maintenance and repairs. My wife and I arrived on November 1, the first day after the renovations. And they renovated! From new elevators (passed inspection three weeks ago) to new chairs to new restaurants. Pretty much everything has been updated including the rooms. Feels like they are doing a soft opening as the staff gets up to speed after six (?) months off. Food is outstanding - we tried all of the restaurants.