Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive
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Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive

No. 3 of 4-Star Select Hotels in Mazatlan
Av. Emesto Coppel Compania s/n, Mazatlan, Sinaloa 82110, Mexico
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Amenities
Golf Course
Outdoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Private parkingFree
Airport pick-up
All amenities
Property Description
When you stay at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive in Mazatlán, you'll be on the beach and 13 minutes by car from Mazatlan Golf Club. This all-inclusive property is 8.8 mi (14.1 km) from Mazatlán Aquarium and 8.9 mi (14.3 km) from The Mazatlan Malecón.
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8.4/10
Very Good
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 15 reviews
Surroundings
Train: Ferromex
(14.8km)
Train: Estación Mazatlan
(21.0km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Three-Bedroom Villa
16

Three-Bedroom Villa

Bedroom 1:1 King bed and 1 Queen bed and 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
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Guest Reviews

8.4/10
Very Good
15 reviews
Verified Reviews
  • Cleanliness8.4
  • Amenities8.4
  • Location8.4
  • Service8.4
Average for similar properties in Mazatlan
Most Mentioned
K‍i‍r‍s‍t‍e‍n
March 26, 2024
Booking: I went through ******* to book my package and vacation, which was 6 days at the Emerald Estates Luxury Villas, part of the Pueblo Bonito Resorts properties, all-inclusive package. The booking was easy, straightforward, and left little to vague interpretation or fine print nonsense. The package was stated as an all inclusive package with access to the other resort property that was more activities-based and featured more restaurants to choose from. These restaurants claim to be part of the all-inclusive package but beware of some items on the menu that will be out of pocket. Those are not itemized or disclosed in their entirety in its listing, booking, or disclosures, that I saw. The airlines were included in the package, which was outstanding. However, please note that you will need to choose from the package flights available. Ours were two connections to Mazatlan, and three coming back, it was rough. Alternative flights would have cost us 500 dollars more per person. The property: Wow!! that's all I have to say. Exactly as advertised. We saw a three bedroom four bath, private pool and hottub, on the property, and part of the all-inclusive package. All in 5,400 dollars for the week (property, flights, all-inclusive), even with the final charges (as I'll detail later) we didn't bust our budget of 6,000 dollars US. There is a 4 dollar room service charge every time they go out. We mostly got room service and averaged about three times a day resulting in about 60 doll
K‍o‍n‍i
March 3, 2024
Outside & inside and the service did not match. Outside is total OMG, one of the best I have ever stayed anywhere in the world. Inside is outdated and BWS linens were no more than 3 Stars. Furnitures need to be replaced & the floors need to be refurbished. Services need to be much improved and the training of the staff is much needed. There are only two restaurants to serve close to 500 guest rooms and the menus are the same everyday. But, we are so enchanted by the grounds surround the hotel and the many varieties of palm trees and other plans are so beautiful and bountiful. The waterfalls and koi bonds and flamingo and exotic birds added on top of the lushes landscapes. The sunset took our breath away also. Last comment is that put your valuables in the safe.
K‍o‍n‍i
March 2, 2024
The ground is magestic, one of the best in the world but the rooms are outdated and the furnitures are old.
E‍r‍n‍e‍s‍t
May 5, 2024
Every thing was wonderful
A‍n‍n‍a
November 4, 2022
I love the cleanliness of this whole beautiful resort, it felt very luxurious and the villas were absolutely gorgeous
H‍I‍L‍D‍A
September 22, 2023
Relaxing
M‍i‍g‍u‍e‍l
October 24, 2023
Muy bonitos los edificios, pero los interiores ya muy antigüos y deteriorados
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J‍o‍r‍g‍e
January 9, 2024
No hubo dos dias agua en un Villa donde estábamos 10 personas
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A‍i‍d‍a
January 9, 2023
Las villas son muy amplias y la alberca privada es muy cómoda. En las villas no hay ni siquiera agua, se tiene que pedir room service para alimentos y bebidas, o para cualquier antojo. Las albercas del hotel están muy llenas y desde temprano ya están apartados los camastros. Muy incómodo. El personal es amable.
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Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra cot: Free

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Number of Rooms: 33
Phone:+52-6241429999
When you stay at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive in Mazatlán, you'll be on the beach and 13 minutes by car from Mazatlan Golf Club. This all-inclusive property is 8.8 mi (14.1 km) from Mazatlán Aquarium and 8.9 mi (14.3 km) from The Mazatlan Malecón.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a hot tub. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 7 air-conditioned rooms featuring private pools and outdoor private hot tubs. Kitchens are outfitted with refrigerators, ovens, and stovetops. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.

Frequently Asked Questions

What is the cancellation policy at Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive?

Typically, cancellations of Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive?

Prices at Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive?

Yes, Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive provides airport shuttle services. Please contact Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive in advance to arrange this service.

What landmarks are close to Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive?

Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive is located in Mazatlan, close to landmarks such as Playa La Escopama, which is 660m from your search (straight-line distance).

Does Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive have a pool?

Yes, Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive has a swimming pool for guests to enjoy.

What amenities & services does Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive offer?

Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive offers a range of popular amenities including Shuttle Bus Service.

Does Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive provide breakfast?

No, Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive doesn't offer breakfast.

What time are check-in & check-out at Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive?

Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive check-in begins at 15:00. Check-out time is 11:00.

Are pets allowed at Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive?

No, pets are not permitted at Pueblo Bonito Emerald Luxury Villas & Spa All Inclusive.

About This Property

Distance to Train Station14.82KM
Average Price FromSEK6663
Hotel Star Rating4