Riu Emerald Bay - All Inclusive
Select date
-
Select date
1 night
All properties in Mazatlan

Riu Emerald Bay - All Inclusive

Calzada Camarón Sabalo, Cuartel 25 Manzana 5 #3404 Col. Cerritos, Mazatlan, Sinaloa 82110, Mexico
Show on map
We Price Match
hotel overview picture
Amenities
Outdoor swimming pool
Beach Volleyball
Horse Riding
Sauna
Spa
Massage Room
Fitness Room
ParkingFree
All amenities
Property Description
With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. This all-inclusive property is 8.7 mi (14 km) from Mazatlán Aquarium and 10.6 mi (17 km) from Olas Altas Beach.
Show more
8.0/10
Very Good
Cleanliness8.1
Amenities8.0
Location8.0
Service8.0
All 101 reviews
Surroundings
Train: Ferromex
(13.6km)
Landmarks: La cuna de la banda
(120m)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior Suite With Sea View

Junior Suite With Sea View

Bedroom 1:1 King bed
Has window
Non-smoking
Ocean view
Stair-free main entrance
Room Details
Check Availability
Duplex (M)
6

Duplex (M)

1 King bed and 2 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Superior Room M+
5

Superior Room M+

1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Double Room, Ocean View (M)
4

Double Room, Ocean View (M)

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Family Room With Sea View

Family Room With Sea View

1 King bed and 1 Double bed
Has window
Non-smoking
Ocean view
Stair-free main entrance
Room Details
Check Availability
Junior Suite, Sea View (M)
5

Junior Suite, Sea View (M)

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Family Suite, Garden View (M)

Family Suite, Garden View (M)

Bedroom 1:1 King bed and 2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Suite With Jacuzzi

Suite With Jacuzzi

Has window
Non-smoking
Room Details
Check Availability
Standard Double Room

Standard Double Room

2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Superior Room With Garden View

Superior Room With Garden View

2 Double bed or 1 King bed
Has window
Non-smoking
Room Details
Check Availability
Family Room, Sea View (M)
4

Family Room, Sea View (M)

1 King bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Double 2 Bedroom Double Room Ocean View

Double 2 Bedroom Double Room Ocean View

Bedroom 1:2 Double bed ● Bedroom 2:2 Double bed
Has window
Non-smoking
Room Details
Check Availability
Family Room Garden View Superior Suite

Family Room Garden View Superior Suite

Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Non-smoking
Room Details
Check Availability
Family Room Garden View Suite
5

Family Room Garden View Suite

Has window
Non-smoking
Room Details
Check Availability
Family Suite, 2 Bedrooms (Superior, M)
5

Family Suite, 2 Bedrooms (Superior, M)

Bedroom 1:1 King bed and 2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Suite, Jetted Tub, Sea View (M)
4

Suite, Jetted Tub, Sea View (M)

1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Double Vistas Al Oceano

Double Vistas Al Oceano

2 Double bed or 1 King bed
Has window
Non-smoking
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.0/10
Very Good
101 reviews
  • Cleanliness8.1
  • Amenities8.0
  • Location8.0
  • Service8.0
Average for similar properties in Mazatlan
Most Mentioned
Review summary
Powered by AI
Service Quality: Consistently praised staff for being friendly, helpful, and attentive .
J‍e‍s‍u‍s‍ ‍o‍r
April 22, 2025
Comida regular / medio. Les falla Fon pocas cosas que pueden hacer diferencias, por ejemplo .. carne de hamburguesas , muy mala. Creo no cuesta mucho conseguir una mejor carne, y un mejor pan.
Translate
Y‍a‍n‍e‍t‍h‍ ‍G
June 27, 2025
I was very disappointed with riu Mazatlán our mini fridge and our friends in a different room never got stocked once and we were there 4 days, when day of check out came our flight was at 9pm but hotel said that we need to be out there lobby by 5pm we were just sitting they were not the nicest here
L‍i‍n‍d‍a‍ ‍L‍e‍t‍i‍c‍i‍a
June 21, 2025
We got there early so we had to wait and pay almost $100 dollars extra to eat breakfast because they didn’t want to give us the bracelet until 3pm. Hotel is clean, people are friendly, swimming pool close too early, cannot swim at the beach too much rocks and big waves. We had a room on the 6th floor and we noticed that the elevator skipped the floor on the way down so they make you to use the stairs.
R‍i‍c‍h‍a‍r‍d‍ ‍D‍a‍l‍e
June 20, 2025
We previously stayed at this property 4 months ago and had no complaints. This visit, the staff in the pool areas was unable to keep up with cleanliness in a timely manner. I will say it had a lot to do with messy guests. However dirty dishes remaining without being picked up for hours at a time
K‍a‍r‍l‍a‍ ‍Y‍u‍r‍i‍d‍i‍a
June 18, 2025
Hotel is old, dirty, and disorganized.. needs upgrading. Staff was rude and unfriendly.
N‍o‍r‍m‍a
June 26, 2025
The rooms were clean. Around the property and the pool was poorly maintained.
R‍a‍f‍a‍e‍l‍ ‍D‍a‍m‍i‍a‍n‍ ‍A‍l‍v‍a‍r‍e‍z
June 24, 2025
Would like to see more shopping stores around the hotel area
G‍u‍s‍t‍a‍v‍o
June 26, 2025
MUY BONITO LUGAR TODOS MUY SERVICIALES Y MUY BUENA COMIDA

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Water Park
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 06:00–12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2008
  • Number of Rooms: 254
Phone:+52-6699897902
With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. This all-inclusive property is 8.7 mi (14 km) from Mazatlán Aquarium and 10.6 mi (17 km) from Olas Altas Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

Frequently Asked Questions

What is the cancellation policy at Riu Emerald Bay - All Inclusive?

Typically, cancellations of Riu Emerald Bay - All Inclusive can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Riu Emerald Bay - All Inclusive?

Prices at Riu Emerald Bay - All Inclusive vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

What landmarks are close to Riu Emerald Bay - All Inclusive?

Riu Emerald Bay - All Inclusive is located in Mazatlan, close to landmarks such as La cuna de la banda, which is 120m from your search (straight-line distance).

Does Riu Emerald Bay - All Inclusive have a pool?

Yes, Riu Emerald Bay - All Inclusive has a swimming pool for guests to enjoy.

What time are check-in & check-out at Riu Emerald Bay - All Inclusive?

Riu Emerald Bay - All Inclusive check-in begins at 15:00-24:00. Check-out time is 12:00.

Are pets allowed at Riu Emerald Bay - All Inclusive?

No, pets are not permitted at Riu Emerald Bay - All Inclusive.

About This Property

Distance to Train Station13.58KM
Hotel Star Rating3