Riu Emerald Bay - All Inclusive
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1 room, 2 adults, 0 children
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Riu Emerald Bay - All Inclusive
Calzada Camarón Sabalo, Cuartel 25 Manzana 5 #3404 Col. Cerritos, Mazatlan, Sinaloa 82110, Mexico
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Amenities
Outdoor swimming pool
Beach Volleyball
Horse Riding
Sauna
Spa
Massage Room
Fitness Room
ParkingFree
All amenities
Property Description
With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. This all-inclusive property is 8.7 mi (14 km) from Mazatlán Aquarium and 10.6 mi (17 km) from Olas Altas Beach.
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8.0/10
Cleanliness8.1
Amenities8.0
Location8.0
Service8.0
All 101 reviews
Surroundings
Train: Ferromex
(13.6km)
Landmarks: La cuna de la banda
(120m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

Junior Suite With Sea View
Bedroom 1:1 King bed
Has window
Non-smoking
Ocean view
Stair-free main entrance
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6
Duplex (M)
1 King bed and 2 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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5
Superior Room M+
1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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4
Double Room, Ocean View (M)
2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Family Room With Sea View
1 King bed and 1 Double bed
Has window
Non-smoking
Ocean view
Stair-free main entrance
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5
Junior Suite, Sea View (M)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Family Suite, Garden View (M)
Bedroom 1:1 King bed and 2 Double bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Suite With Jacuzzi
Has window
Non-smoking
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Standard Double Room
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Superior Room With Garden View
2 Double bed or 1 King bed
Has window
Non-smoking
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4
Family Room, Sea View (M)
1 King bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Double 2 Bedroom Double Room Ocean View
Bedroom 1:2 Double bed ● Bedroom 2:2 Double bed
Has window
Non-smoking
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Family Room Garden View Superior Suite
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Non-smoking
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5
Family Room Garden View Suite
Has window
Non-smoking
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5
Family Suite, 2 Bedrooms (Superior, M)
Bedroom 1:1 King bed and 2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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4
Suite, Jetted Tub, Sea View (M)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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Double Vistas Al Oceano
2 Double bed or 1 King bed
Has window
Non-smoking
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Guest Reviews
8.0/10
Very Good
101 reviews
- Cleanliness8.1
- Amenities8.0
- Location8.0
- Service8.0
Average for similar properties in Mazatlan

Review summary
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Service Quality: Consistently praised staff for being friendly, helpful, and attentive .

Jesus or
April 22, 2025
Comida regular / medio. Les falla Fon pocas cosas que pueden hacer diferencias, por ejemplo .. carne de hamburguesas , muy mala. Creo no cuesta mucho conseguir una mejor carne, y un mejor pan.
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Yaneth G
June 27, 2025

I was very disappointed with riu Mazatlán our mini fridge and our friends in a different room never got stocked once and we were there 4 days, when day of check out came our flight was at 9pm but hotel said that we need to be out there lobby by 5pm we were just sitting they were not the nicest here

Linda Leticia
June 21, 2025

We got there early so we had to wait and pay almost $100 dollars extra to eat breakfast because they didn’t want to give us the bracelet until 3pm. Hotel is clean, people are friendly, swimming pool close too early, cannot swim at the beach too much rocks and big waves.
We had a room on the 6th floor and we noticed that the elevator skipped the floor on the way down so they make you to use the stairs.

Richard Dale
June 20, 2025

We previously stayed at this property 4 months ago and had no complaints. This visit, the staff in the pool areas was unable to keep up with cleanliness in a timely manner. I will say it had a lot to do with messy guests. However dirty dishes remaining without being picked up for hours at a time

Karla Yuridia
June 18, 2025

Hotel is old, dirty, and disorganized.. needs upgrading. Staff was rude and unfriendly.

Norma
June 26, 2025

The rooms were clean. Around the property and the pool was poorly maintained.

Rafael Damian Alvarez
June 24, 2025

Would like to see more shopping stores around the hotel area

Gustavo
June 26, 2025

MUY BONITO LUGAR TODOS MUY SERVICIALES Y MUY BUENA COMIDA
Services & Amenities
Most popular amenities
Outdoor swimming pool
Beach Volleyball
Horse Riding
Off-site
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Parking
Free
24-Hour Front Desk
Bar
Nightclub
Billiards Room
Restaurant
Water Park
Free
Car Rental
Currency Exchange
Meeting Room
Additional charge
Children's Pool
Children's Playground
Free
Water Slide
Kids' Club
Wi-Fi in Public Areas
Free

Outdoor swimming pool

Spa

Fitness Room

Bar

Billiards Room

Restaurant

Water Park

Meeting Room

Children's Playground

Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Parking
Free
Transportation
Car Rental
Front desk services
24-Hour Front Desk
Currency Exchange
Tour/Ticket Service
Languages spoken
Spanish
Food & drink
Bar
Lobby Bar
Snack Bar
Health & wellness
Spa
Additional charge
Massage Room
Sauna
Billiards Room
Public Bath
Beach Volleyball
Horse Riding
Off-site
Hairdressing and Beauty Center
Fitness Room
Activities
Public Beach
Water Slide
Water Park
Free
Nightclub
Public areas
Barbecue
Garden
Smoking Area
ATM
Elevator
Cleaning services
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Playground
Free
Kids' Club
Children's Pool
Business services
Meeting Room
Additional charge
Wedding Service
Accessibility
Accessible Rooms Available
Safety & security
First-Aid Kit
Security Alarm
Smoke Detector
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2008
- Number of Rooms: 254
Phone:+52-6699897902
With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. This all-inclusive property is 8.7 mi (14 km) from Mazatlán Aquarium and 10.6 mi (17 km) from Olas Altas Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Frequently Asked Questions
What is the cancellation policy at Riu Emerald Bay - All Inclusive?
Typically, cancellations of Riu Emerald Bay - All Inclusive can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Riu Emerald Bay - All Inclusive?
How much does it cost to stay at Riu Emerald Bay - All Inclusive?
Prices at Riu Emerald Bay - All Inclusive vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Riu Emerald Bay - All Inclusive?
What landmarks are close to Riu Emerald Bay - All Inclusive?
Riu Emerald Bay - All Inclusive is located in Mazatlan, close to landmarks such as La cuna de la banda, which is 120m from your search (straight-line distance).What landmarks are close to Riu Emerald Bay - All Inclusive?
Does Riu Emerald Bay - All Inclusive have a pool?
Yes, Riu Emerald Bay - All Inclusive has a swimming pool for guests to enjoy.Does Riu Emerald Bay - All Inclusive have a pool?
What time are check-in & check-out at Riu Emerald Bay - All Inclusive?
Riu Emerald Bay - All Inclusive check-in begins at 15:00-24:00. Check-out time is 12:00.What time are check-in & check-out at Riu Emerald Bay - All Inclusive?
Are pets allowed at Riu Emerald Bay - All Inclusive?
No, pets are not permitted at Riu Emerald Bay - All Inclusive.Are pets allowed at Riu Emerald Bay - All Inclusive?
About This Property
Distance to Train Station | 13.58KM |
---|---|
Hotel Star Rating | 3 |