Travellers Suites Serviced Apartments

Travellers Suites Serviced Apartments Reviews

Travellers Suites Serviced Apartments

Jl. Listrik No.15, Petisah Tengah, Kec. Medan Petisah, Medan, North Sumatra, 20112, IndonesiaView Hotel Details
Travellers Suites Serviced Apartments
Travellers Suites Serviced ApartmentsTravellers Suites Serviced ApartmentsTravellers Suites Serviced Apartments
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Guest Reviews of Travellers Suites Serviced Apartments

8.4/10
Very Good
18 review
Verified reviews
Location8.3
Amenities8.1
Service8.5
Cleanliness8.5
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All reviews(18)
Positive reviews(18)
Reviews with photos/video(5)
Awesome rooms(9)
Great service(8)
Great location(5)
Anonymous User
Three-Bedroom Suite
Stayed in Aug 2025
Family
5 review
10/10
Outstanding
Posted on Oct 23, 2025
The room was very spacious for a family, although it felt a bit old-fashioned. We were very comfortable staying there for almost a week. The three rooms made us feel at home. However, there were no kitchen utensils. Hopefully, this can be improved in the future. We will be back again.
6/7
Abuhurairahismail
Three Bedroom Deluxe Suite
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 17, 2024
Customer friendly, especially receptionist 2 beautiful girl Vira and her friend, good room, facility good. The most important thing is to be safe(Aman). Will repeat again next time.
Response from Property: Dear Mr. Abuhurairahismail,Warmest greetings from Travellers Suites Medan! It is a pleasure to welcoming you and your family at Travellers Suites Medan. Thank you for considering our suites for your place to stay.Thank you for taking your time to write about your experience regarding you and your family's visit to Travellers Suites Medan. We are pleased to know that you had an extraordinary experience and enjoyed your time with us. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to our guests.Looking forward to welcoming you back on your next visit.Warm Regards. Reza SaragihAsst. Front Office Manager
Guest User
Penthouse Suite
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 9, 2025
Excellent place. Great service. Food was good. No complains.
Mahendra Mohan
Two-Bedroom Suite
Stayed in Sep 2024
Family
1 review
8.0/10
Very Good
Posted on Oct 20, 2024
Location is great and it is very close to the mall - Lippo Mall and Sun Plaza. Rooms are spacious and hall is big enough to accommodate 4 of us. It is an old building but it is just fine
Response from Property: Dear Mr. Mahendra Mohan, Warmest greetings from Travellers Suites Medan! It is a pleasure to welcoming you and your family at Travellers Suites Medan. Thank you for considering our suites for your place to stay. Thank you for taking your time to write about your experience regarding you and your family's visit to Travellers Suites Medan. We are pleased to know that you had an extraordinary experience and enjoyed your time with us. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards. Reza Saragih Asst. Front Office Manager
Anonymous User
Deluxe Two-Bedroom Suite
Stayed in May 2024
Traveling with friends
26 review
9.0/10
Great
Posted on Jun 28, 2024
Comfortable stay, convenient location.
Response from Property: Warmest greetings from Travellers Suites Medan! It is a pleasure to welcoming you and your family at Travellers Suites Medan. Thank you for considering our suites for your place to stay. Thank you for taking your time to write about your experience regarding you and your family's visit to Travellers Suites Medan. We are pleased to know that you had an extraordinary experience and enjoyed your time with us. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards. Reza Saragih Asst. Front Office Manager
Darwin K
One-Bedroom Suite
Stayed in Apr 2024
Solo traveler
1 review
6.0/10
Posted on May 23, 2024
I had a bittersweet experience staying in this apartment. For the good things: the apartment is located strategically near city center, the room is spacious with complete basic amenities. However, there are 2 unpleasant things. First, there is no non-smoking unit except for the high-end room types. I went into a unit with leftover smoke smell, likely from previous guest. Second, the sound-proofing is terrible. My bedroom was facing a street junction, and any roaring noise from the cars/modified bikes penetrated the room as if there was no window to begin with. There was no ear plug the apartment could provide even though this was not the first feedback they have received from previous guests, and I couldn't sleep throughout the night. I booked 4 nights and immediately left after the first night. The service was pretty decent though. The customer service tried to use air purifier to suck out the smoke smell, and attempted to move me to other rooms to no avail because of similar noise problem.
Response from Property: Dear Mr. Darwin Thank you for staying with Travellers Suites Medan! We truly appreciate you taking the time to write us a review and feedback about your experience staying with Travellers Suites Medan. We do understand with your disappointing with your experience staying with us. Please accept our sincere apology for your inconvenienced about the facility and services. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience in the future and ensure that this issue is corrected moving forward. We have shared your valuable feedback with appropriate team so that we can elevate your experience whenever your travels bring you back to Medan. Once again thank you very much. Best Regards,Reza A. SaragihAsst. Front Office Manager
Guest User
Deluxe Two-Bedroom Suite
Stayed in Oct 2023
Business traveler
3 review
6.0/10
Posted on Nov 9, 2023
to busy that area and food stall too far. front desk very good with parking car helpful
Guest User
Deluxe Two-Bedroom Suite
Stayed in Mar 2025
Family
1 review
7.5/10
Posted on Apr 3, 2025
Well its ok for families
Guest User
Deluxe Two-Bedroom Suite
Stayed in Sep 2023
Family
12 review
8.0/10
Very Good
Posted on Oct 27, 2023
At the heart of medan city apartment with easy access to every places in city close to the mall Sun Plaza,Buddhist borobudur temple,hospital food around the mall. You will access to the mall with online driver not too much fare. Apartment have two bedroom with big space for living room. Nice stay in this apartment.
Guest User
Two-Bedroom Suite
Stayed in Feb 2023
Business traveler
35 review
10/10
Outstanding
Posted on May 1, 2023
This the best place to stay if u with ur family. Or even bussines trip. Because the room is completly spacious and also have a living room and dining room. So i choose this hotel because i can make a meeting in my own room.
Anonymous User
One-Bedroom Suite
Stayed in Oct 2022
Couple
10 review
9.0/10
Great
Posted on Dec 3, 2022
Lucky to be upgrade to larger unit two bed room, even i had no use it. But bed room face to main street which very noisy at night, non stop motor bike sound.
Anonymous User
Three Bedroom Deluxe Suite
Stayed in Jul 2025
Family
4 review
9.5/10
Amazing
Posted on Aug 23, 2025
It was a pleasure staying here with the family. It's spacious and well-equipped, despite its dated facilities.
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Guest User
Two-Bedroom Suite
Stayed in Jun 2025
Family
1 review
9.5/10
Amazing
Posted on Jul 21, 2025
It's quite spacious with 3 rooms, quite clean and the location is right in the heart of the city. Highly recommended 👍👍👍
Original textTranslated by Google
Guest User
Two-Bedroom Suite
Stayed in Aug 2025
Family
25 review
9.0/10
Great
Posted on Sep 29, 2025
Recommended to bring family, friendly service, close to everywhere
Original textTranslated by Google
Igor Bushin
One-Bedroom Suite
Stayed in Jan 2024
Couple
8 review
10/10
Outstanding
Posted on Apr 1, 2024
Not a bad apartment hotel, relatively inexpensive, large room-apartment, good bed, balcony, large living room. The hotel does not have a restaurant, but delivery is five points. It is located in a good area, there are a lot of useful things nearby, from ATMs, malls, to restaurants and grocery stores. The area is safe, modern, well-lit. The reception staff was helpful and helped with a taxi to the lake. Toba, although you could use the Bluebird app (Grab refused to carry it). It seems like you can't smoke, even on the balcony, but if you really want to, you can :)) The only drawback is poor sound insulation from the street, sometimes night riders disturb your sleep.
Original textTranslated by Google
Response from Property: Dear Mr. Игорь Бушин, Warmest greetings from Travellers Suites Medan! It is a pleasure to welcoming you and your family at Travellers Suites Medan. Thank you for considering our suites for your place to stay. Thank you for taking your time to write about your experience regarding you and your family's visit to Travellers Suites Medan. We are pleased to know that you had an extraordinary experience and enjoyed your time with us. The comfort of our guests is our top priority. Therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards. Reza Saragih Asst. Front Office Manager