Hotel El Zarzo

The hotel was situated in an area which I didn’t feel very comfortable walking around at night. The staff was friendly, and the food at the hotel was good, but I didn’t get a hot shower in the three days I was there. That said, I couldn’t even use the bathtub because I couldn’t get the water hot enough. The sliding glass door to my room was broke and went to the outside so I didn’t feel very safe. There was no pool or gym at the hotel so I had to walk about a mile to work out and unfortunately did not have a pool to use during my trip. The hallways within the hotel were very outdated and creepy. The hallway carpet was a cheap commercial grade carpet.

Staff was amazing, very friendly and always available to help. Only request would be to have a better mirror and lighting for makeup.

Great location and rooms, service was excellent. We were on the 5th floor and the hotel bar is on the 6th floor so we had a lot of noise in our room from the music in the bar.

Beautiful room and hotel. Friendly and accommodating staff. Rooftop was absolutely beautiful!

Personnel extremely Attentive, Courteous, friendly, helpful, knowledgeable, and Professional!!

Everything was perfect. Accomodation, restaurant, location,staff , night life. I been few times in Medallo and this is one of the best option to stay in Poblado

This is a fairly recent boutique hotel with a lot of potential. Great staff, very nice rooms, an excellent rooftop bar, and a very good restaurant (Cocina 33). BUT, as has been written in other reviews, they must address sound-proofing their rooms, mostly from the nearby discotheque. When it is operating (which is at least Thurdays to Saturdays) their loud music and bass-created vibration is felt in the rooms until 4am. To make things worse, their better rooms (deluxe), which are very roomy and otherwise comfortable, are the ones on the building side closest to the noise. So, if you value your sleep, beware. The hotel has actually only 16 rooms (four per floor between floors 2 and 5). Rooftop bar takes up floor 6. As I said, I think it has great potential but they must sound-proof much better their rooms. Breakfast is very good but they should add some variety, for example, pancakes or waffles, oatmeal, and/or other cereal choices.

We absolutely love the stay, clean, comfortable hotel, near the night activities but not in the middle of it.