Guest User
October 20, 2021
I would like to say two things about this hotel as a whole. First, the management is poor, and second, the service awareness is poor! In my own living experience, after taking a shower in the bathroom for five minutes, all the water flooded to my ankles. I thought that the water would go down when I opened the floor drain cover. After opening it, I was shocked. It was full of stains and a lot of hair left, and it gave off a bad smell. Halfway through the wash, I stopped immediately. The water had overflowed to the outside of the bathroom, and the towel on the floor was soaked. I called the front desk, and she told me that the cleaning had already given me a few towels after get off work to deal with it myself. I said definitely not. First, my room is full of water and needs to be cleaned. Second, my son and husband have not showered yet and they need to take care of the stains in the sink. We are going to take a bath tonight when we are traveling! As a result, a male waiter came, brought a few towels and handed them to me and said that the engineering department would come to take care of them tomorrow. I was on fire. You at least help me deal with the water in the room and the stains in the bathroom. Then he barely wiped it. The water went away, I looked at the chicken feathers on the spot, the stains were still untreated, and it was impossible for us to take a shower! Considering the elderly and children, I didn't ask them for a theory the next day. It was indeed a very unpleasant living experience. Originally, it made me feel very uncomfortable. I took pictures of the scene after they actively cooperated and dealt with it. , and I hope you choose carefully!
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