I received at least six calls from the property requesting confirmation of my arrival time, which was challenging to provide due to my meeting schedule.
Even though I arrived at the time I had communicated, I was asked to collect the keys from a different location—something I declined since I’d been assured someone would meet me on-site. I then had to wait 20 minutes for someone to arrive with the keys, which was further complicated by the lack of parking.
The main bedroom carpet had significant stains, which were quite concerning, and the kitchen lighting fixture was hanging down. After checking out, I received a message containing only a photo of the stained carpet and no text. I quickly called to clarify that the stain was pre-existing and made it clear that any attempt to charge me for it would not be acceptable. Overall, this was a disappointing experience.
