Best Western Melbourne City

The room was a bit small, but that didn't bother me. The hotel's location is absolutely central, very close to the train station, various shopping malls, and the CBD. Overall, it's pretty good.

1. **Cleanliness:** The room was quite clean, basically spotless, making for a very comfortable stay. 2. **Environment:** The overall environment is excellent. There's a laundry room, and a separate restroom on the first floor that guests can use even after checking out. The location is also fantastic – just a short walk from Southern Cross Station, with a tram stop nearby. It's only a three or four stop ride to Flinders Street Station. 3. **Service:** The service was decent. I didn't encounter any Chinese-speaking staff, but basic English was sufficient. 4. **Facilities:** Everything else was great, except for the showerhead. The water pressure was very low, and it was a rainfall-style shower with a wide spray angle. For women under 180cm, it's hard to reach the water when it's initially strong, and by the time it reaches you, it's barely a drizzle. It made showering quite uncomfortable.

The hotel is about an eight-minute walk from the Southern Cross Airport bus stop. The front desk was incredibly friendly and helpful, allowing us to check in early. The room, though compact, had everything we needed. The only downside was the somewhat limited space in the shower. I'd recommend this hotel for those catching an early flight.