Mercure Welcome Melbourne
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1 night
1 room, 2 adults, 0 children
All properties in Melbourne
Mercure Welcome Melbourne
265 Little Bourke St, Melbourne, Victoria 3000, Australia
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We Price Match
Last booked 1 hr ago
Highlights
Varied breakfast
Ideal location
Lots to doAmenities
Casino
Public parking
24-Hour Front Desk
Luggage StorageFree
Bar
Restaurant
Café
Taxi booking service
All amenities
Property Description
With a stay at Mercure Welcome Melbourne, you'll be centrally located in Melbourne, steps from Bourke Street Mall, the Emporium, Melbourne Central and close to theatres, attractions and nightlife. This hotel is 0.7 mi (1.2 km) from Queen Victoria Market and 0.9 mi (1.4 km) from SEA LIFE Melbourne. Enjoy local cuisine at The Louden Kitchen Grill or dine at a variety of restaurants and cafes on our doorstep. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Featured amenities include concierge services, express check-out, lobby seating space with USB/USBC charging ports and complimentary newspapers in the lobby. All of the guestrooms feature 46-inch TVs with FOXTEL Business, mini-refrigerators, and conveniences such as USB/USBC charging ports and tea/coffee facilities. Complimentary wireless Internet access keeps you connected throughout rooms and all public areas of the hotel. Bathrooms have showers, hair dryers and complimentary amenities.
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8.2/10
The location is in a very prosperous place, with food, transportation and shopping spots nearby.
All 562 reviews
Surroundings
Metro: Melbourne Central
(410m)
Metro: Flinders Street
(720m)
Airport: Essendon Airport
(20.3km)
Airport: Melbourne Airport
(23.4km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Superior Two Queen Room
2 Queen bed
26m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
7
Superior King Room
1 King bed
26m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
7
Standard Queen Room
1 Queen bed
23m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
8
Superior King Room with Accesible Bathroom
1 King bed
Has window
Free Wi-Fi
Non-smoking
Video streaming services
Bath towels
Towels
Electric kettle
Check Availability
6
Privilege King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Video streaming services
Electric kettle
Wi-Fi in room
Clothes hangers
Check Availability
9
Standard King Room
1 King bed
23m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
9
Superior Room 1 King And 1 Single Bed
1 King bed and 1 Single bed
26m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
7
Standard Twin Room
2 Single bed
23m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
6
Premium Standard Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Video streaming services
Electric kettle
Wi-Fi in room
Clothes hangers
Check Availability
7
Superior Twin Room
2 Single bed
26m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
Hide Room Types
Guest Reviews
8.2/10
Very Good
562 reviews
- Cleanliness8.3
- Amenities7.7
- Location8.9
- Service8.1
Average for similar properties in Melbourne
Review summary
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Accessibility: Close proximity to public transport, including free tram zones, and walkable distances to major city landmarks, such as Federation Square and Melbourne Central.(based on 268 reviews)
Irma the Orange
October 21, 2025
The front office staff was slow during check out. I had to wait to receive my deposit and check in to the room. Meanwhile, my car had already arrived. We stayed in room 1027 and every night there was a very loud and shocking noise (probably a pump). After complaining, our room was changed. The location is very strategic and easy to get everything we needed. Otherwise everything perfect
Guest User
September 8, 2025
The location is in a very prosperous place, with food, transportation and shopping spots nearby.
Guest User
August 10, 2025
I recently stayed at the Mercure Melbourne in the heart of the city, and it was an excellent experience from start to finish. The location couldn’t be better—right in the middle of Melbourne, with shops, restaurants, public transport, and major attractions just steps away.
The room was clean, comfortable, and well-maintained, with all the amenities you’d expect from a quality hotel. The bed was cosy, the Wi-Fi was fast, and I loved being able to walk straight out into the buzz of the city. The staff were welcoming, helpful, and professional, making check-in and check-out smooth and hassle-free. The breakfast buffet had a great variety of fresh options, and the dining area was bright and inviting.
Overall, Mercure Melbourne is perfect for both business and leisure travellers who want convenience, comfort, and great service in the heart of the city. I would definitely stay here again.
Jane Haque
September 10, 2025
Really enjoyed our stay! The location was super convenient for getting around Melbourne, and the room was comfy and just what we needed.
Guest User
September 23, 2025
Goood room good staff good view good good good
Judy Louie
July 5, 2025
The location was fantastic and amenities were quite good. Service at reception was friendly. One of the beds did not have brakes on the wheels and slide around the room which is not ideal. Overall, we had a good stay and we would stay here again.
Priya24
June 1, 2025
The hotel front desk lack enthusiasm and was as cold as winter outside. Will not be naming staffs but the hotel can do way better. The only plus point is the location. Housekeeping is good. If not for the location, its doubtful there will be return Guests. The staff on my check out looked more senior and was friendly. She did a better job.
Guest User
November 9, 2025
Good location, clean room. However, the room sound proofing is terrible. Can hear the flushing of the toilet at night.
Services & Amenities
Most popular business facilities
Casino
Off-site
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Bar
Restaurant
Café
Taxi booking service
Car Rental
Currency Exchange
Meeting Room
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Bar
Restaurant
Meeting Room
Restaurant
The Louden Kitchen & Grill
Style: Buffet
Cuisine: Australian
Open for: Breakfast
Special dietary options: Dairy-free, Gluten-free, Vegetarian
Ambience: Family-friendly, Modern, Traditional
Business hours: [Mon - Sun] 07:00-10:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, AU$ 24.00 Daily. Reservation not needed.
Public parking
Additional charge
Transportation
Taxi booking service
Car Rental
Business services
Meeting Room
Fax/Copying Service
Front desk services
Self-Service Check-In Machine
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Translation tools available
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Café
Bar
Room Service
Public areas
Shopping Mall
Elevator
Central Ventilation System
Humidifier
No Smoking in Public Areas
ATM
Public Audio System
Non-Smoking Floor
Activities
Eco Tours
Off-site
Casino
Off-site
Cleaning services
Clothes Dryer
Laundry Detergent
Guest Laundry
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (Off-Site)
Laundry Service (On-Site)
Additional charge
Facilities for children
Babysitting Services
Additional charge
Accessibility
Visual Alarms In Hallways
Stair-Free Property Entrance
Accessible Rooms Available
Safety & security
First Aid Services
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Self check-in kiosk
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
CuisineWestern, Chinese, Asian, Continental, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 11 years old and under | Free |
Children 12–17 years old | AU$ 25.00 per person |
Adult | Buffet:AU$ 25.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is AU$ 50.00 per night.
Deposit Payment MethodsThis property accepts credit cards and cash
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2013
- Renovated: 2022
- Number of Rooms: 300
Phone:+61-3-96390555
Email:H3031@accor.com
With a stay at Mercure Welcome Melbourne, you'll be centrally located in Melbourne, steps from Bourke Street Mall, the Emporium, Melbourne Central and close to theatres, attractions and nightlife. This hotel is 0.7 mi (1.2 km) from Queen Victoria Market and 0.9 mi (1.4 km) from SEA LIFE Melbourne. Enjoy local cuisine at The Louden Kitchen Grill or dine at a variety of restaurants and cafes on our doorstep. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Featured amenities include concierge services, express check-out, lobby seating space with USB/USBC charging ports and complimentary newspapers in the lobby. All of the guestrooms feature 46-inch TVs with FOXTEL Business, mini-refrigerators, and conveniences such as USB/USBC charging ports and tea/coffee facilities. Complimentary wireless Internet access keeps you connected throughout rooms and all public areas of the hotel. Bathrooms have showers, hair dryers and complimentary amenities.
Frequently Asked Questions
What is the cancellation policy for Mercure Welcome Melbourne?
The cancellation policy for Mercure Welcome Melbourne varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure Welcome Melbourne?
How much does it cost at Mercure Welcome Melbourne?
Prices at Mercure Welcome Melbourne change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at Mercure Welcome Melbourne?
Does Mercure Welcome Melbourne have airport transfer services?
No, Mercure Welcome Melbourne doesn't offer airport transfer services.Does Mercure Welcome Melbourne have airport transfer services?
What are Mercure Welcome Melbourne nearby landmarks?
Nearby attractions to Mercure Welcome Melbourne include Royal Arcade, only 200m from your search (straight-line distance) away.What are Mercure Welcome Melbourne nearby landmarks?
Does Mercure Welcome Melbourne provide a pool?
No, Mercure Welcome Melbourne doesn't serve a pool.Does Mercure Welcome Melbourne provide a pool?
Does Mercure Welcome Melbourne have breakfast?
Yes, Mercure Welcome Melbourne have the high-rated breakfast including: Western, Chinese, Asian, Continental, Full English/Irish, Gluten-free, Vegetarian. Does Mercure Welcome Melbourne have breakfast?
Is there a restaurant in Mercure Welcome Melbourne?
Yes, Mercure Welcome Melbourne has a restaurant serving a variety of Australian dishes made with fresh, high-quality ingredients.Is there a restaurant in Mercure Welcome Melbourne?
What are check-in & check-out time at Mercure Welcome Melbourne?
Check-in at Mercure Welcome Melbourne starts from 14:00, and the standard check-out time is by 11:00.What are check-in & check-out time at Mercure Welcome Melbourne?
Are pets welcome at Mercure Welcome Melbourne?
No, pets are not welcome at Mercure Welcome Melbourne.Are pets welcome at Mercure Welcome Melbourne?
About This Property
| Nearest Airport | Essendon Airport |
|---|---|
| Distance to Airport | 20.31KM |
| Nearest Train Station | Melbourne Central Railway Station |
| Distance to Train Station | 0.53KM |
| Nearest Metro Station | Melbourne Central |
| Distance to Metro Station | 0.41KM |
| Average Price From | AUD253 |
| Hotel Star Rating | 4 |