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Pan Pacific Melbourne

2 Convention Centre Place, Melbourne, 3006, Victoria, Australia1.65 km from Southern Cross subway stationShow on map

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Hotel Reviews

4.7/5Outstanding

Convenient for shopping

637 reviews

Most Popular Amenities

Wi-Fi in designated areas

Restaurant

Café

Bar

Non-smoking floor

Hotel Location

  • Southern Cross1.65 km
  • Flagstaff3.44 km
  • Essendon Airport19.64 km
  • Melbourne Airport25.45 km
  • Southern Cross Railway Station1.61 km
  • Flagstaff Train Station3.46 km
  • CBD5.6 km

    Hotel Description

    • Opened: 2009
    • Renovated: 2017
    • Number of Rooms: 396
    Set in the heart of South Wharf, Melbourne's newest business and dining precinct, the stylish Pan Pacific Melbourne hotel is located just 12.4 miles/20 km from the airport and conveniently close to the cosmopolitan city center. Situated on the edge of Melbourne city's CBD, on the South Bank of the beautiful Yarra River, the hotel offers easy access to the Docklands, Southbank dining precinct and Etihad Stadium. As the only hotel with direct access to the Melbourne Convention and Exhibition Center, guests are able to walk directly to MCEC's modern conference and event facilities from within the hotel. With onsite event spaces suitable for social function from 10 to 5000, and a unique partnership with MCEC offering 52 meeting rooms for up to 480, the hotel offers the ultimate venue. Every stylish Guest Room and Suite within the hotel offers panoramic views of either the bay or the bustling city and features a flat screen LCD TV. For a little indulgence, choose a stunning Executive Room for additional comfort and exclusive access to the Executive Lounge, boasting an outdoor terrace that seems to 'float' over the Yarra River. Re-energize with a workout in the fitness center, before visiting the colorful city center for an afternoon of sightseeing and shopping. Treat yourself to a fine dining experience in the sophisticated Nuevo 37 before indulging in an expertly mixed cocktail in the river facing lounge, Sotano Wine and Tapas, featuring 7m high ceilings, inviting seating and unique 'Spanish cellar' design.

    With immediate effect, all food and beverage outlets and the hotel gym on level 4 at the Pan Pacific Melbourne are closed to all guests in line with Australian Government requirements. We thank you for your patience and understanding during this time. 24 hour In Room Dining is still available to all in house guests. Guests with breakfast included can follow the instructions provided upon check in.

    Services & Amenities

        Restaurant
        Bar
        Multi-function room
    Internet
    • Wi-Fi in designated areasFree
    Front Desk Services
    • Luggage storage
    • Front desk safe
    • Duty manager (24 hours)
    • Wake-up call
    • Credit cards accepted
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    General
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio System & Speakers
    • Accessible rooms
    • Newspaper in lobbyFree
    • Non-smoking public areas
    • All rooms non-smoking
    • Non-smoking floor
    • CCTV in public areas
    Business Services
    • Business center
    • Multimedia system
    • Multi-function room
    Other
    • Multilingual staff
    Cleaning Services
    • Ironing service
    • Laundry service
    Public Area
    • Lobby seating area

    Need to Know

    Important City Info
    A 1.5-3% additional fee will be charged if guests use a credit card for payment.
    Due to the new COVID-19 lockdown of Melbourne metro area by Victoria government from 9th July 2020, only essential travelers (eg. essential workers) are allowed to stay with hotel. Please refer to Victoria government official website for the definition of essential traveler. Hotel will require proof of travel reasons and other materials upon check-in, otherwise, hotel may cancel the reservation. We apologize for any inconvenience.[9 Jul 2020 - 19 Aug 2020]
    Hotel Notes
    As always, Pan Pacific Melbourne’s first priority is the safety and wellbeing of its employees, guests and the community. With the current situation and concerns surrounding COVID-19, we are staying vigilant and have heightened our measures at our property in line with the health advisory issued by the World Health Organisation and the Australian Department of Health. For more details, please visit www.panpacific.com/panpacificcares The Pacific Club Lounge remains closed until further notice. Guests who book a Club Room, Suite or package including Club privileges, will be able to enjoy the offering (breakfast, evening drinks and canapés) from the privacy of their room. Dock 37 Bar and Kitchen, Cafe Orr and our fitness centre remain closed. 24 hour In Room Dining is still available to all in house guests. Guests with breakfast included can follow the instructions provided upon check in. We thank you for your patience and understanding during this time.[10 Jun 2020 - 31 Aug 2020]

    Hotel Policy

    Check-in and Check-out
    • Check-in from 15:00
    • Check-out before 11:00
    Children and Extra Beds

    Children are welcome at this hotel.

  • Using Existing Beds
  • For each room, 1 child 3 years old and under can use existing beds.

    • Children 3 years old and under
      BreakfastNot included
      FeeFree
  • Extra bed:
  • There is a maximum of 1 extra bed or 1 extra cot per room.

    • Children 3 years old and under
      BreakfastNot included
      FeeFree
    • Children between 4-17 years old
      BreakfastNot included
      FeeAU$60.00 per person per night
    Breakfast
    • Breakfast TypeWestern, Chinese
    • MenuÀ la carte
    • FeePlease contact the hotel for the price
    • Business Hours07:00-10:30 [Mon - Sun]
    Parking
    • Reservation not needed: public parking is available at location nearby (additional charge), AU$24.00 per day.

    Pets

    No pets allowed.

    Paying at the Hotel

    The following payment methods are accepted by the hotel:

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