"Dorsett Gold Coast boasts a prime location, just one street away from the large shopping centre Pacific Fair. There are plenty of dining options nearby, and it only takes a 10-minute walk to get to the beach. The hotel entrance is right at the Tram Station. The room facilities are quite good, featuring a small balcony that offers a view of the sea when opened. However, the shower water pressure is somewhat weak, and the floor gets a bit slippery when wet. Aside from these, I’d like to give a special shout-out to Carter at the front desk for making us feel right at home.
黄金海岸的帝盛酒店位置很不错,距离大型购物中心Pacific Fair就一条街的距离,周围吃的很多,10分钟可以走到海边,酒店门口就是Tram Station。房间的设施也不错,带小阳台,打开可以看到海。只是淋浴水量比较小,地板沾水有一点滑。除此之外,特别点赞前台Carter,让人有宾至如归之感。 - Chinese Customers"
"The location is incredibly convenient, with a tram stop right at the entrance, making transportation a breeze. The room itself is quite spacious and comes with a balcony, offering pleasant views of the pool and even a glimpse of the coastline. The in-room fridge was a big plus, very handy for storing drinks or snacks. Service was also excellent; the room was cleaned daily, and any requests we had were promptly addressed. All in all, I was very satisfied."
"A brand new hotel with spacious, very clean rooms and excellent facilities. It boasts a fantastic location, right near Surfer's Paradise, and there's a train station nearby, making transportation incredibly convenient. The only minor downside was that parking required a two-minute walk, as it wasn't directly in the hotel's underground garage. Overall, a very pleasant experience. I would definitely choose this hotel again on my next visit to Gold Coast."
"The Langham Hotel Jewel Residence in Surfers Paradise is the Gold Coast’s fancy pants option, tucked into the shiny Three Jewel towers. This 5-star spot has rooms and residences so nice you’ll feel underdressed in your own pajamas—think marble bathrooms and views that could star in a postcard. Dining’s a treat with fresh seafood and an afternoon tea that’s basically a posh snack attack. The pool’s a chill oasis, perfect for pretending you’re a VIP (or Movie Stars, we literally saw Luke Evans walked passed us..) , and the spa’s a solid “yes, please.” It’s steps from the beach and the buzz, but it’ll cost you, and the area can get rowdy. Still, for a swanky escape, it’s a cracker of a choice! ;)"
"It was a last minute booking we made (secured the deal for the last available room at that price) and it was the best decision we made! We had to leave our airbnb due to room cleanliness concerns.
Really great central location and lovely room, with great amenities. We enjoyed the proximity to shops nearby. The room size was suitable for up to 4 pax, along with the provision of amenities such as body wash, shampoo, and conditioner. The complimentary snacks and beverage packets provided in the room upon check-in were a great touch, and we even got a refill on the chips (they were a great hit with my friends) on our second day.
Thank you for providing a great and welcoming experience and I’ll be considering staying here should I visit Gold Coast again."
"The room was well-proportioned and thoughtfully laid out. We were assigned a high floor, which provided direct sea views from the window. While we couldn't specify a king or twin room at the time of booking, the front desk staff promptly resolved this upon our arrival to our satisfaction. The hotel's biggest advantage is its incredibly convenient location. It's only a few hundred meters from the beach, with the tram station right downstairs, making travel exceptionally easy. The Q1 Skypoint Observation Deck is also directly opposite, which is a great bonus! Additionally, there are restaurants conveniently located downstairs, and the hotel offers a comprehensive range of facilities."
"Beautiful, gorgeous, well kept and modern apartments. We stayed in a 2 bedroom, 2 baths. The bed & pillows were nice and soft. Spacious with full views floor to ceiling windows that affords direct views to the harbour.
Nice living room space with tv. So nice to have meals out at the balcony due to the amazing views.
Aircon works perfectly.
Kitchen is modern with everything you need to cook.
There is a huge park just 5mins walk down by the ocean perfect for kids.
Overall highly recommended and I'd give our stay an 11/10 -"
"This hotel boasts an excellent location, conveniently close to Chinatown, making it incredibly easy to find food. When I discovered the in-room hairdryer wasn't working, the front desk promptly brought a new one. Furthermore, the evenings were very peaceful, with no excessive noise. For guest safety, key card access is required to enter the lobby after 7 PM."
"The service was great, let us check in 5hrs early due to cyclone. Then extended our stay with no problems. Thank you to Cian, so helpful and a delight to talk to. Beautiful place to stay and very welcoming."
"In terms of room comfort, this hotel truly excels. The rooms are spacious and bright, with tastefully arranged furniture that gives them a warm and inviting feel. Both the bedding and bath amenities are of high quality, guaranteeing guests a restful night's sleep and excellent hygiene. Moreover, the in-room temperature and humidity are perfectly regulated, ensuring maximum comfort. Overall, the room comfort at this hotel is exceptionally high, making it highly commendable."
Very Good
274 reviews
8.4/10
1 night
From £ 88
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9.1/10
Great
PPrasadThis hotel is spectacular!!! Not enough words can express how beautiful it is. Every staff member made you individually feel welcomed and genuinely looked after. Each person always had a smile and genuinely wanted to help. For example Gina and Alex in the breakfast restaurant Critique were extremely helpful and at your service. Rahul at reception was helpful and explained all the hotel facilities. The maintenance manager was extremely polite, friendly and helpful. The lagoon area made you feel as if you were in Bali, Phuket etc. To say it is spectacular is an understatement. For my entire stay, each staff member made my birthday extremely special, memorable and second to none ever experienced before. Thank you all the staff at JW.
GGuest UserThis resort is located in a quiet and green golf area so it’s very comfortable. It takes about 15 to 20 mins to anywhere by driving in the Gold Coast area. The resort has literally everything you need (pool, golf course, tennis court and free breakfast for us).
It’s not new premise though and needs some renovations soon. But things are kept generally clean and tidy.
At the price I paid, it’s great value for money. My kids love this place. Will come again.
GGuest UserPros
* Location (Central to every where)
* Great view (Riverview from 8th floor was excellent)
Cons
* Run-down room (room seems old and not maintained well. Even had a cockroach)
* Interrupted sleeps (windows are thin and not blocking street noise. Kept on waking up to police and fire brigade sirens)
CChih minWe stayed in the hotel for three days(7/7-7/10). On the first day, no one came to clean the room. We thought we needed to notify the service counter to arrange cleaning. On the second day, we used the ”cleaning notification” button on the phone in the morning, but no one came to clean the next day. On the third day, we reported it to the service counter in the morning, and they said they would arrange for a cleaning staff. As a result, when we returned to the room on the third night, we found that it was still not cleaned (this was the first time we were deceived). So we called the service counter again, hoping that at least they could change the bath towels for us to use. The service counter staff replied that they would ask someone to bring us clean bath towels, but they did not keep their promise in the end. We were deceived again.
GGuest UserThe location is wonderful .. short walk to surfers paradise and skypoint is just right next door. Easy to get from airport as the tram stop is just right next to skypoint. Many cafe and restaurant choices. Did not use the pool or gym. Noise can be heard from room as the walls are thin. Easy check in .. staff did not advise much on the resort facilities and we figure out the wifi password base on the sticker on the kitchen wall. Our rooms balcony look out into the pool which is nice.
GGuest UserSurfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.
GGabchoi We were here for a family trip and I was happy to choose this hotel and it is closed to sanctuary cove and also it has good staff that help me change my room when I got trouble with one of the curtain blind,
We stay four nights and the place was clean.
We can cook inside and also it is walkable to Cole’s supermarket and it has carpark space for free too
GGuest UserThe check in was fine, the car parking was easy enough, but the room was not in good shape. The room was asthough it had experienced 20 years of schoolines and nothing had been attended to. There was paint peeling off, chips, cracks, unclean carpet, unkept room items. The clock was flashing random time, I didn't check to see if the TV was working, but it didn't mater, I wasn't staying in the room to watch it.
The beds were very clean though, which I was relieved to see.
The breakfast in the dining room was very nice, that was the saving grace.
Won't be staying at this mantra again :(
MMelzza23Unfortunately we did not have a great stay. We booked 3 apartments for a family vacation and all 3 had issues. All 3 apartments had faulty air cons. 1 air con didn’t work at all and also a toilet in that apartment didn’t work either. Also when we arrived, we found one of our carparks had a car parked in it and that 2 other guests were allocated the same Carpark as us. We all contacted the letting company and all guests were told to seek help from the apartment reception who then told us all to contact the letting company as they don’t deal with the private apartments and their carparks. So it was back and forth for hours, we even visited the office twice until the car was finally removed. In terms of the no aircon/ broken toilet room, we were told there was nothing the letting company could do about it as they only have 1 staff member on so we’d have to wait for the next day and that some of our cost would be refunded (We are still waiting). The next day, in the morning the staff member visited and said the aircon is broken and they’ll have to find another room so will get back to us. It was close to the letting company’s closing time and we hadn’t heard back so we followed up only to be told there’s no more rooms available and our family would have to make do with the fans. Our family members in the no aircon room got sick from the heat/ stuffiness even with the doors and windows open. The amenities - lagoon, gym and pool are awesome So it was really unfortunate we did not enjoy our stay due to the lack of upkeep of the apartments and the service.
GGuest UserHad to wait while one of our 2 rooms was made up but the room that was supposed to have been made up had only had the beds done. Toothpaste splattered across the bathroom mirror, toilet unscrubbed, no face washers, hand towel or bath mat though there were fresh towels on the beds.
The kitchen hadn't been done as there was no dish cloth or liquid for cleaning only 2 tea cups, no mugs and the fridge contained half eaten yoghurt, a full bag of grapes and a 1/4 of rotten watermelon its juices all crusted under it.
The well frosted freezer contained a partially eaten iceblock frosted into the freezer, obviously it had been there long enough to be frosted to it.
The kitchen had not been stocked with tea coffee sugar or most importantly for me milk (being a little fussy I bring my own tea and coffee)
I have doubts about if it was vaccumed due to the pills as several other items on the carpet. I mention the pills as we had young children with us.
The aircon remote had no batteries or back to it but we just swopped out the batteries for the T.V. remote
The cleaner sent to remedy this politely made it clear that she wasn't the one who'd made up the room. She cleaned the mirror restocked the face washers, hand towel and bath mat, removed the food from the fridge and freezer and upon request gave me a cloth for me to scrub off the crusted watermelon juice.
The beds were clean (I checked) with fresh sheets and comfortable. They were clear that they expected courtesy to others by not making alot of noise late at night or slamming doors. The pool area could have been cleaned. I don't know where the dirt came from but it was there when we arrived and still there when we left. The lobby chairs I wouldn't sit in, needed a good scrub with soap and water.
They unlocked the freezer at the Cafe late one night for us to buy ice cream. The staff were helpful and polite. The kids loved playing ping pong and swimming.