Ibis Styles Pontivy Centre Bretagne

The hotel is beautifully decorated and very clean. The hotel staff are very friendly and eager to help . The rooms have everything you need and are maintained to a high standard. Big shout out for Lilou, the evening receptionist.She has exceptional customer care skills and looks after guests needs.She is a credit to the organisation.Thank you Ibis for our wonderful stay in Pontivy.

Incompetent reception, I lost 193,88€ They charged my cc before I was there and charged by mistake three times. So I paid three times. After leaving the receptionist acted to refund me, but it resulted in one more debit. Hugely disappointed and one week later I'm still waiting for my money back.

At the end of the day, this is a budget hotel chain. However, this hotel is spotlessly clean, well decorated and modern. There is plenty of free parking too. The only criticism is that it's not walking distance to the town centre, but is convenient for the cinema. We stayed here for 3 nights whilst touring the area and were not disappointed with our family room.

The pillows are indeed very fluffy and the beds very comfortable, I shared a room with a friend of mine and the beds were not terrible too close together and for a budget hotel, I will not moan. The offer of breakfast for a very small price and clean room with a shower like you have at home. There is an excellent bar down stairs and close to city centre which offers every thing you can need. Pontivy is a good town full of character and good food and lively for a town which is tucked away. If I was in need of a room again I would select this hotel again.