Holiday Inn Express & Suites MEMPHIS SOUTHWIND by IHG

If this was the first Holiday Inn, I had stayed in, I would not have booked another time. Our bathroom was not clean, the room was stocked only with decaf coffee and when I called the front desk, they said they didn’t have any that I’d have to wait until the maids came in. When we went down for breakfast, they were out of most everything. They had a waffle maker, but no waffle batter, oatmeal toppings but no oatmeal and the juice machine was broken. When I asked the girl at the front desk if they had it, her answer was just “nope.”

Maybe the best shower ever at a hotel, bed was good and room was clean. Pretty noisy on the first floor though.

Family thought beds were comfy, hotel was clean, coffee was delicious, and overall an A++ experience. Slept great and woke happy!

Room was clean and everything worked as it should. The breakfast was good but not as good as other Holiday Inn Express locations that I have eaten at in the past. The room has a chaise lounge in it that is uncomfortable and impractical. A regular chair would be a lot more comfortable. But overall a good hotel that is better than most.

Receptionist was not available, I have been waiting for her, Called on reception number she never picked up and was busy on her cellphone No water in home, no bathroom chapel