Hampton Inn Memphis-Southwind

Treat me like fànily. Safe àbd cool

Quiet location (about 30 mins to downtown) and good breakfast. The housekeeping service is almost nonexistent. Our sofa bed didn’t have sheets and there was none in the closet. Despite calling the reception desk to get that, they didn’t send any. We had to go downstairs to ask personally and collect the sheets. Okay experience overall.

The Staff is the shining Star at this Hotel. The facility shows its age. However, it is very comfortable, quiet despite the location, safe, and the breakfast is ok. The breakfast is standard for this line of hotels I will stay again.

My room wasn't available, so i had to upgrade to a king bed with a pull out sofa bed. The king bed was wasn't properly made up. The sink drainage was stopped up with hair. There wasn't any toiletry items like lotion and bar soap. The food selection could have been better.

Breakfast was awful and nothing like at other Hampton Inns, the eggs were dry and the sausage patties tasted fake

The office on Saturday evening was very rude. Since our room was not serviced we asked for towels and the person at the front desk became annoyed and gave us hand towels and said they were bath towels when we protested she became very curt. When we told her that hand towels were unacceptable for bath towels. She finally said she would check with housekeeping and finally she came to the room with two bath towels a tossed the at my wife and left. She was clearly mad that she had to get up off her lazy butt and accommodate us. Not Hampton Inn quality at all. Also there we no cups or hand soap. Very poor!