Holiday Inn MIAMI BEACH-OCEANFRONT by IHG

"Staying at this hotel was an absolute pleasure. The room was exceptionally clean, comfortable, and beautifully arranged, offering a stunning view from the window. The staff were remarkably polite, friendly, and quick to assist with any request, leaving a wonderful impression. The breakfast featured a wide variety of delicious, fresh options. Everything from the bedding to the Wi-Fi and bathroom amenities was top quality. I highly recommend this place to family and friends. Will definitely return again!"

It is of very good location and reasonably priced. Room is normal and of all the basic necessities.

I enjoyed my stay and especially to be able to walk to the beach any time

Despite a confirmed reservation, and a confirmation by phone the previous day, the hotel canceled my reservation on the evening when I arrived. They sent me to a lesser nearby hotel instead. But they made me pay full price of the Holiday Inn. The front desk didn’t care… I met several other guests in the same situation, also getting kicked out. Finally, the hotel didn’t want to give me an invoice for my stay. So dishonest, untrustworthy, unprofessional and incompetent. Never again will I go to an IHG group hotel. There are many better alternatives.

Staff not interest to attend the guests at all. Doesnt seem to bother

The location of the hotel is close enough to my conference venue, Fontainebleau, especially their new conference center is across the street, very convenient. My room was facing the building HVAC air vent , I can hear noise like running 24/7. The under-bathtub bed cracked, every time I stood on top of the bathtub for shower, it's not stable and has cracking noise. The mattress, pillows and/or bedsheets are not clean, I felt like some bugs were biting me all night, couldn't sleep well. Carpet is dirty and soiled, bathroom door is cracked. It looks like everything is falling apart.

Great location right on the beach & board walk