Ibis Milano Centro Reviews

Response from Property: Dear Tsuting,Thank you for your feedback regarding your recent stay. We appreciate your comments about our convenient location, and we are sorry to hear about the air conditioning issue. Your insights are invaluable to us.Best regards,Oliviero - Guest Relations

Response from Property: Dear Guest,Thank you for your feedback regarding the internet connectivity in your room. We apologize for the inconvenience you experienced and appreciate your understanding . Your comments are valuable as we continually strive to enhance our services.Oliviero - Guest Relations Manager

Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Oliviero - Guest Relations

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We appreciate your positive comments regarding our convenient location and comfortable beds. We're glad to hear that these aspects of your stay met your expectations.However, we are truly sorry to hear that some aspects of your experience did not meet the standard you should expect from us. We will investigate this matter to ensure a more comfortable environment for our future guests.Regarding the cleaning of your room, we sincerely apologize for the mishandling of your belongings, especially the face oil, and we completely understand your concerns. Rest assured, we have addressed this with our housekeeping team to ensure such incidents do not occur in the future.We value your feedback and are committed to improving our service to meet the highest standards. We hope you will give us another opportunity to provide you with a better experience on your next visit.Best regards,Oliviero - Guest Relations

Response from Property: Dear Manu,Thank you for taking the time to share your feedback with us. First and foremost, please accept our sincerest apologies for the issues you encountered during your stay. Providing a clean and comfortable environment is one of our highest priorities, and we deeply regret falling short of your expectations.We are glad to hear that your check-in experience was pleasant and that our front desk staff made you feel welcome. However, we are truly sorry to learn about the cleanliness issues in your room. The situation you described is far from the standards we strive to maintain, and it is unacceptable.We have shared your feedback with our housekeeping team to ensure that such lapses do not happen again. Immediate steps are being taken to improve our cleaning protocols and supervision to ensure a thorough and consistent standard for all rooms.Your honest feedback is invaluable to us, and we deeply regret that we let you down on this occasion. We hope you’ll consider giving us another chance to provide the level of service and care that you deserve. Please don’t hesitate to contact us directly if you decide to return, as we would be honoured to ensure your next visit is nothing short of exceptional.Warm regards,Oliviero - Guest Relations

Response from Property: Dear Jenn,Thank you for your feedback. We apologize for the inconvenience you experienced with the toilet, though we are pleased to hear that our staff promptly assisted you with a room change. Your satisfaction is important to us.Oliviero - Guest Relations

Response from Property: Dear Cheung,Thank you for your positive feedback about our convenient location and cleanliness. We regret any discomfort caused by the air-conditioning. Your comments are appreciated as they help us enhance our guest experience.Oliviero - Guest Relations

Response from Property: Dear Dania,thank you kindly for your great review! We are ecstatic to read that your stay was a success! We hope to welcome you back soon.Best regards,Oliviero - Guest Relations

Response from Property: Dear Mike,Thank you for your feedback regarding your recent stay. We sincerely apologize for the inconvenience with the internet service and the breakfast experience not meeting your expectations. Your comments are valuable in helping us enhance our services.Kind regards,Oliviero - Guest Relations

Response from Property: Dear Guest,Thank you for your feedback. We're pleased to hear that you found our location favorable and the room clean. We strive to provide a comfortable experience and appreciate your insights.Oliviero - Guest Relations

Response from Property: 敬愛的顧客，感謝您對我們酒店的精彩評論！我們十分高興聽到您在我們酒店過得愉快，並十分期待您的再次光臨。祝好，Oliviero

Response from Property: Dear Guest,thank you deeply for the kind review! We hope to welcome you back soon!Best regards,Oliviero - Guest Relations

Response from Property: Dear Guest,Thank you for sharing your experience with us. We’re glad to hear that despite your initial impression, our team was able to assist you and make your stay enjoyable. We always aim to provide helpful and friendly service, and we're happy to know that you felt supported throughout your visit.We appreciate your feedback and hope to welcome you again soon!Kind regards,Oliviero