Sina The Gray

The hotel staff were extremely helpful in arranging transportation to the Milan Central train station as well as making dinner reservations for us. The room was very nice, clean, quiet, and comfortable. The location is central to the city center to walking was a breeze to Duomo and shopping.

I loved the location. The staff was extremely nice. The room very spacious. I loved being able to enjoy the roof pool next d’Orr at their sister hotel!

The location of the hotel is really amazing. It's around the corner from the Duomo and shopping. However, make sure you really check the size of the room you're booking. It's the tiniest room I've ever stayed in, with only about 1.5 feet around the edge of the bed and that's it (there wasn't really even room for me to unzip my suitcase without it blocking access to the bed). I also had a few awkward surprises with my bill. I was told at check-in that I had access to the breakfast in the morning...but at check-out, they tried to charge me 28 euro for it. They did remove the fee after I explained I was told it was free, but it took a few minutes of awkward discussion. The other thing I wish they had made me aware of was a 5% "discretionary" charge added to the bill to tip the staff. Given the cost of the room, this was not a small fee, and I had not even stayed for 24 hours (there was no room cleaning, and I barely interacted with the staff). When I expressed concern, I was made to feel pretty guilty about not wanting to pay and wound up agreeing to it. Given the amount, this really should be mentioned up front at check in, especially since most hotels do not charge this. Overall, I'd still consider staying here again. Aside from checkout, everyone at the hotel was very kind and helpful. Just make sure you check the room dimensions and understand the hidden fees so you aren't surprised.

Right next to Galleria Vitturo Emmanuel II. Nice location for a 2 day trip, not more... Rooms are very small, breakfast is fair, nothing extravagant,