Castello Guest House Milano

The accommodation in Milan provides modern, clean rooms with convenient amenities. Guests praise the comfortable beds and spaciousness. Its prime location near attractions and helpful staff make it ideal for exploring.

This place was fine. There were some pros and cons which I will list: Pros: We felt very safe here. There are three different sets of doors to get through with a passkey that’s emailed to you near the time of your stay. The area itself seemed very safe too as it’s right across from the castle. Right next to the metro and easily walkable to other shops / restaurants. Cons: no front desk attendant… outside noise is LOUD at night until around 1 am? There were earplugs on the bedside when we checked into the room and that automatically was a bad sign. When I contacted the property about it multiple times they just kept saying sorry and asked if we needed earplugs. They said that things that happen outside are out of their control. One night I actually caught the party bus that was causing all the loud noise and music multiple nights in a row just parked right outside the hotel. When I addressed the hotel about this and asked for a partial refund for the lack of sleep we got for 3 nights they ignored me. There are also no full length mirrors, no hair conditioner in shower and the beds are not comfortable.