Guest User
March 1, 2024
Visited Rookery as part of a spa weekend and cannot wait to go back. The thing that stood out for me was the faultless service, from the moment we arrived staff (from spa, check in, bar, restaurant, coffee shop, cleaners) could not do enough for us. Spa: spotlessly clean, good quality robes and towels, exceptional afternoon tea. Hotel: luggage had already been taken to our room, great spacious room, turn down service, again spotless. Bar: knowledgable bar man who was very attentive, lovely cosy atmosphere. Restaurant: food was exceptional quality, michelin standard, high attention to detail. Cannot wait to return here...the customer service was one of the best ive experienced recently..credit where it is due!