Minworth Lodge

I had booked a family room . When we arrived it was freezing there was a problem with boiler . Which fair enough these things can happen . . When I pulled blind down there was loads of dead wasps I picked some up put in bin . But could see some on carpet . The bathroom was all dusty and hairs definitely hadn't been cleaned the shower basin was unlevel which meant floor was soaking . . My daughter had to keep calling reception as baby was frozen . Eventually we were put in to 2 separate rooms . Which were mouldy room 17 window didn't close properly . And room 19 no kettle but cups . We had booked in here as it was a memorial celebration for my brother so we had no choice . May I say the staff were nice and done there best .

Really great staff and very helpful

Lack of staff to check in, stood next to drunk pun users for 20 mins waiting. Terrible clubbing pub noises until 22:30. Mouldy smelly bathroom. Stained bed sheets. No free parking spaces. No bin. Window covered in spiders webs. Coat hooks hanging off the wall. TV remote not working.

I stayed at Minworth Club and Lodge and had a very disappointing experience. For three days, I repeatedly requested for my room to be cleaned, and every single time I was ignored. I woke up with bites all over my body and informed management that the room likely had bed bugs. I asked several times for the sheets to be changed and for the room to be properly cleaned. When I returned, the sheets had only been scrunched up and removed—no fresh bedding was put on, and the room itself hadn’t been cleaned at all. It looked as though someone had done half the job and simply walked away. This level of service is completely unacceptable, especially in a situation involving possible bed bugs. I was extremely disappointed and would not recommend staying here.

Rooms are clean and breakfast was tasty. But there was no water kettle in the room, I needed to ask to activate the boiler to get the hot water in bathroom, and breakfast started at 10am and not 8am. Meanwhile, the staff was kindful and all in all we passed a good night.

Room was awful. Cold. No heating. Dirty. Mouldy room and mouldy bathroom. Tv didnt work. No kettle.