DoubleTree by Hilton Hotel Toronto Airport West Reviews
DoubleTree by Hilton Hotel Toronto Airport West
5444 Dixie Road, Mississauga, Ontario, L4W 2L2, CanadaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
DoubleTree by Hilton Hotel Toronto Airport West Guest Reviews
4.2/5
Very Good
163 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.4
Filter by:
Sort by:
All reviews(163)
Positive reviews(152)
Reviews with photos/video(24)
Great service(46)
Offers pick-up/drop-offs(29)
Close to airport(19)
Convenient location(12)
Great value for money(10)
Easy to get around(10)
Delicious breakfast(8)
Many amenities(5)
Negative reviews(11)
Guest User
Deluxe Two Queen Room
Stayed in Juni 2024
Solo travellers
7 review
4.5/5
Great
Posted on 16. Juli 2024
Decent place if you need an airport hotel. The bathroom in my unit needed a bit of maintenance, but nothing major.
Gonzalez Family
Deluxe Two Queen Room
Stayed in Nov. 2024
Family
7 review
5.0/5
Outstanding
Posted on 3. Dez. 2024
They offered a complimentary airport shuttle. Great location, the hotel is clean and spacious. Will definitely stay there again when in Toronto.
Lourdie
Mobility Hearing Accessible Queen Room with Roll in Shower
Stayed in Juli 2024
Business travellers
3 review
3.7/5
Posted on 20. Aug. 2024
The welcome TV screen from the hotel, that was nice.
SPrakash
Deluxe Two Queen Room
Stayed in Juli 2024
Couples
5 review
4.5/5
Great
Posted on 10. Aug. 2024
Nice hotel to stay. Best location and best food
Guest User
Deluxe Two Queen Room
Stayed in Dez. 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on 13. Dez. 2024
Room was clean. Check out process was quick and easy. Couldn't ask for more
Woo
Deluxe Two Queen Room
Stayed in Aug. 2024
Solo travellers
1 review
1.7/5
Posted on 19. Okt. 2024
I stayed at Doubletree/Hilton Hotel in Mississauga, Ontario, Canada on August 16-17,2024. The Hotel charged me Can$100 from my Master Charge Card as security deposit and never refund the fund.
It has been more than two months now
cwj2001
Deluxe Two Queen Room
Stayed in Juli 2024
Family
8 review
5.0/5
Outstanding
Posted on 14. Juli 2024
Very good
Fourie Mieke
Deluxe King Room
Stayed in Juli 2024
Solo travellers
25 review
4.7/5
Amazing
Posted on 13. Aug. 2024
I kept going to the wrong DoubleTree because there are two, both named airport hotel. Other than that the room was good, staff friendly and restaurant nice.
Kian Eng
Deluxe King Room
Stayed in Juli 2024
Business travellers
7 review
4.0/5
Very Good
Posted on 18. Juli 2024
Clean, spacious, and rather quiet room. Towels are provided, along with shampoo, conditioner, lotion, and body soap. Equipped with TV, fridge, iron, hair dryer, coffee maker, microwave, and safe. Ample power sockets and good air-con / heater. Good facilities with pool and gym, and business centre (desktops at the lobby). Parking is available at a fee.
Guest User
Mobility Hearing Accessible Queen Room with Roll in Shower
Stayed in Juli 2024
Family
1 review
5.0/5
Outstanding
Posted on 14. Juli 2024
Food was nice and reasonable. A special thank you to Mamta who displayed wonderful customer service and wascvery warm and welcoming!
Guest User
Mobility Hearing Accessible Queen Room with Roll in Shower
Stayed in Juli 2024
Business travellers
17 review
4.2/5
Very Good
Posted on 18. Juli 2024
decent service, the room have some drainage issues. Parking 18$ per night
Shane
Deluxe King Room
Stayed in Aug. 2023
Solo travellers
30 review
4.5/5
Great
Posted on 26. Aug. 2023
Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day.
I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it.
The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful.
The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad.
Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby
6/17
SmithDeandra
Deluxe King Room
Stayed in März 2024
Solo travellers
4 review
3.7/5
Posted on 15. Juni 2024
Check in quick and easy,the front desk staff was very nice, they had a little bar and eating area, very close to a plaza that had lots of food options. also if you went up the street their was all kinds of restaurant's and stores. the shuttle was very long waiting 30 mins even though I called it was still a long process.
Mel Wu
Deluxe Two Queen Room
Stayed in Sept. 2024
Family
2 review
4.0/5
Very Good
Posted on 5. Sept. 2024
Shuttle are very easy to access and 24 hrs running.