Maistra Select Mlini Villas and Apartments

Consistently praised for helpful staff, cleanliness, and convenient location. Guests enjoy spacious, well-equipped rooms, tasty breakfast, and stunning sea views. Some mention new amenities and self-catering facilities.

Booked a premium sea side villa for our 10 day holiday. The ‘sea side villa’ we were allocated did not live up to the photos on the hotel website. We were really looking forward to our sea view but sadly the majority of the view was a brick wall of the villa in front. The kitchen area is very small. The pans provided were so big you couldn’t fit two on the hob at the same time. Kitchen cupboard door fell off every time you opened it. Staff at the reception really weren’t interested in trying to sort out any problems. Asked to speak to a manager but each time she was in a meeting. Ironically though there was a slip of paper in the villa saying if there is anything you need just let us know. Clearly just put there for effect! Prior to our holiday I sent an email asking if we could book a late check out. Was advised this shouldn’t be a problem and could be done when we arrive. On our second day we asked the reception staff and was told to come back the day before check out which we did and were told to contact them the next morning (check out day). Called them at 8:00am and was told no we couldn’t have a late check out. All very strange. Overall the hotel staff and accommodation were disappointing.

We were a little worried when Jet2 contacted us to say the sister hotel was having building work done, but we decided not to change accommodation and heard no noise during our stay. We stayed in a beach front Villa, paying quite a bit extra for the accommodation and it was completely worth it. We were self catering, although the kitchen was small we managed really well, making most of our meals in the villa. The kitchen had everything we needed, including a toastie maker! The villa was spacious and had the most amazing terrace over looking the sea - stunning views! It was modern and clean - fresh beach towels provided every day. Mlini is a quiet area, with a lovely clean pebble beach, bring water shoes to go in the sea. Every member of staff from reception, to cleaning, to restaurant are so helpful and couldn't do enough for you. I actually sprained my ankle the day before we left (walking the city walls) and they run me around in the golf buggy and brought ice numerous times, and gave us a later check out, they really went above and beyond. A few tips: 1. Download Uber app, Ubers taxis are the cheapest and quickest way to Dubrovnik or the number 10 bus. 2. Do the cable car ride to the top of Dubrovnik, the most amazing views... there's a restaurant up there which will be fully booked (we booked in February for July) but they sometimes accept walk ins/drinks only. Try to get up there to see the sun set, its amazing! Cable car is pay on the day, no need to book in advance. 3. You can get water taxis from Mlini port to Dubrovnik or Cavat. Cavat is worth a visit, we went on the boat and had a wander and lunch, different to Mlini (more of a port) so worth a visit. 4. We had no issues getting sunbeds at the pool as the main hotel is having renovations so closed... pool opens at 8am, no queue for sunbeds and plenty there later in the morning. 5. If you are self catering, Srebreno is the next village along and walkable, there's a big shopping centre there called Sub City, about 20mins walk, we got an Uber back for €7 with our food shop. 6. 15min ish transfer from the airport - amazing. Croatia is stunning and we have already booked again for next year.