Guest User
July 12, 2024
The service cannot be said to be bad, just average. After checking in, we washed the children's clothes, which were all yellow water, and the white clothes were stained and could not be washed. We asked the waiter, who contacted the manager, and the manager asked us to wash it ourselves. After a brief discussion, they dealt with it for us. Although the hotel cleaned it, it was still yellow. If the hotel had a more positive attitude at the beginning, it would be fine, but even though the manager had never met him and said it over the phone, that attitude alone was worth one point.
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