It looks and is nothing like the travel agents pictures!!!!!! Our bags were gone through by staff/friend of staff. When mentioned it, they laughed (Keep all money and important documents on you at all times). The room was extremally basic. Bed and desk. Shower/Bath water good at different temperatures. Luckily we had pool view which included the beach and sea. No fridge or kettle in room (but if you ask they can put one in for you). The balcony doors have gaps and wind is very loud. Indoor pool is meant to be open till 5pm, but we tried going at 2.30pm and was told the pool is closed (we managed to get a swim in). Cats running freely all over hotel including the 1 restaurant. food was spicy, cold and repeated. Nothing for kids except fries and chicken nuggets (sometimes), some salad. Puddings were 3/4 cake slices and limited fruit. During the day the coffee machine was off. 3 types of wine in restaurant. We had all inclusive, but this was nowhere near that. Snack bar was closed, so in between meals you could have popcorn and cucumber. No ice creams etc. all inclusive drinks are very basic and pop is in 2 litre bottles. We had advertised water park, but was told it was for other hotel. Gym is not in hotel, outside and have to pay. Only 1 lift works in hotel. Our bags were gone through by staff/friend of staff. When mentioned it, they laughed (Keep all money and important documents on you at all times). The room was extremally basic. Bed and desk. Shower/Bath water good at different temperatures. Luckily we had pool view which included the beach and sea. No fridge or kettle in room (but if you ask they can put one in for you). The balcony doors have gaps and wind is very loud. Indoor pool is meant to be open till 5pm, but we tried going at 2.30pm and was told the pool is closed (we managed to get a swim in). They have a rottweiler locked up in a small cage in the garden by the bar. Only was out once while we was there. It was in an area visitors were not allowed. Cats running freely all over hotel including the 1 restaurant. food was spicy, cold and repeated. Nothing for kids except fries and chicken nuggets (sometimes), some salad. Puddings were 3/4 cake slices and limited fruit. During the day the coffee machine was off. 3 types of wine in restaurant. We had all inclusive, but this was nowhere near that. Snack bar was closed, so in between meals you could have popcorn and cucumber. No ice creams etc. all inclusive drinks are very basic and pop is in 2 litre bottles. We had advertised water park, but was told it was for other hotel. Gym is not in hotel, outside and have to pay. Only 1 lift works in hotel. The beach is outside the hotel, full of rubbish and glass. Town is about 10 minute walk and you will be harassed, but when you get into town, you get leave alone. shops are good and the people were nice. As was Ramadan all coffee shops and restaurants were closed. We met other holiday makers and that's what made is better,