Quality Inn Monee I-57

I called hotel and was assured pool was open. I have handicapped sister and we were all coming to see her and she very much wanted to swim but when we checked we were told that the pool wasn’t in service. When I complained the front desk gentleman told me he would open the pool for us but about 15 minutes later he said he couldn’t. The beds were very uncomfortable. I would not have chosen this hotel if they had been honest about the pool was not in service. They did give us a discount but it was still a very unsatisfactory stay

Booked this hotel just so kids could swim, check in to find out their pool is down because they didn't get their permits.. Very disappointing Beds are like rocks.

The management team very nice. I know if we needed anything tgey would of accommodate. Thanks for having us

The staff was no halp they lock you out at 9 you can not go back to your room

Just let me start off by saying, DO NOT STAY HERE. When my wife and I first checked in they put us in a double room when I booked a single king bed. I told them about the wrong room and the guy said that the king room was messed up. We get in the room and it was the nastiest place we have ever seen in our life. We didn’t even want to sit our luggage down. So after an 8 hour drive we have to leave and find a Walmart to buy new bedding, new shower curtain and some sanitizing spray because they said they didn’t have any clean stuff. There was semen stains all over the bed, mold on the curtains, boogers in the shower that shot out of their nose, grease all over the microwave stuff all over the walls and on and on and on. The pool looked like a puddle of water that had been suiting for a year with frogs all in it. If I could load pictures it would blow your mind People were smoking pot in every room it smelled like. Cops were there about every night. Biggest dump I have ever seen in my life. I will never stay at one of these hotels again. Worst experience I have ever had at a hotel. I went to senior week when I graduated and stayed in some pretty bad hotels and this is by far the worst. Just stay away. The place needs condemned, someone should definitely contact the health department. If it were possible to get my money back I would try because I to furnish the room with clean bedding and everything else. I went to Hilton Garden Inn for the next 2 days and it was awesome.

There was a problem with my initial room, and the staff immediately took care of it and switched me. Nice and professional!

Horrible stay elevator never worked so had to walk up smelly stairwells rooms feel moist and rugs in room feel like your walking on a wet velvet blanket

The price was good. The building is very dated. Staff was helpful.

We booked this hotel outside of Chicago because it was close to our concert venue, and chose it over the Super8 because of cleanliness concerns. This was, unfortunately, a bit disappointing. It looks ok in the pictures but in person it could definitely use an update, and in the meantime it needs a good deep clean. The first thing we noticed was the smell from the bathroom, it smelled so strongly of vomit that we had to go buy Febreeze to cover the smell. The walls and ceiling were cracked in places and dirty in others, the computer chair in our room was filthy, and the bathtub was stained and dirty. These things aside, the staff was friendly and helpful any time we had to interact with them, and it was a safe place to sleep. For the price, just look a few minutes closer to Chicago around Matteson.