Guest User
January 31, 2023
We booked a superior cabin with a lake view and a terrace. There was nothing superior about it - we didn’t even have a kettle. There was no lake view, and the terrace comprised a small area of concrete shared with another cabin situated approx 3 metres away from us. When we first arrived, we noticed a few ants around one of the closed windows, but sprayed some repellent and thought no more about it. However, when we awoke the next day, the whole cabin was infested with ants. They had been coming in through small gaps in the unopened windows. We had to abandon the cabin immediately, including some of our belongings, which were crawling with ants. We were offered an alternative cabin for our second night, but by that time we had lost all faith in the site. We were offered no compensation or refund for our first night. A pretty terrible experience really.