Quality Inn & Suites

First as a female traveling alone it was very concerning that the door to the outside parking lot did not have key card entry. Anyone can enter their back doors unseen and I was placed in a room directly next to this unlocked doorway. There was no fire alarm in my room and the electrical plugs did not have covers which are both OSHA violations. They had mouse traps out everywhere as seen in picture by outside door. I was staying for 2 nights and was only given one towel, hand towel and washcloth for the entire stay. The hand towel had brown stains all over it as seen in picture. No one came to empty trash, change out towels or make bed during my stay. The first morning I went to breakfast which was just a choice of waffle, cereal or yogurt. I grabbed a yogurt and opened while driving into work. The color was more purple than the pink color of strawberry yogurt so I checked date and it had been expired for almost 2 weeks. Front desk clerk was on the phone talking to family during check in and when I went to desk because my key was not working. Both times I felt like she was aggravated I was interrupting her conversation to ask for service.

This property needs a lot of work, the facility is run down, the air wasn’t working properly, no shower curtain in the bathroom, hair from the past guest in the bathroom, toilet was nasty! My highlight was staff members one name was Tiffany and she was a breath of fresh air !

I the staff was Very Nice, accommidating and helpful but the look of the hotel rooms need a lot of upgrades.

Let me start off by saying if I could, I would give this place zero stars. When we first got there entering the hotel it smelled like Indian food. I was like OK let’s just see the room so we checked in while in the room we set our bags down. The bed was squeaky. We looked up at the wall and seen a COCKROACH that’s when I was like no way we are not staying here. I told gentlemen at the front desk that I wanted my money back, but said he would have to talk to the owner. No one ever got back with me and now I’m disputing it with my bank.

Was great for the price and breakfast was decent. It's what you would expect

The staff was very friendly and accomodating.