Hotel Byron

Excellent three star hotel, friendly staff, exquisite owner. Good quality Tuscan and Italian cuisine. Good rooms, air conditioning and TV in every room. Abundant and good quality breakfast

We arrived at the hotel on a study trip, Spanish high school students, and the first thing we didn't find was the poor quality of the dinner, hard macaroni, plastic meat, and a cake from the previous week. They give us the keys and we go up to the rooms, the stairs with the railing that falls and when we finally get to our room we have the worst surprise of our lives. Three beds in a room that should have been single, the closet could not be opened due to the extra table that blocked its door, a television the size of a tablet, hard mattresses and plucked pillows, sheets and towels dirty and even covered in blood, a window from my great-grandmother's time and the bathroom doesn't close the door, we have to block ourselves with our suitcases, the water comes out dirty and disgusting, the towels are tablecloths and the shower is full of microbacteria, the shower gel they put is fairy, and they assume that I bring my own amenities from home since they don't provide anything, not even hand soap. We went down to breakfast the next day and found a cardboard breakfast, from the previous week and very basic, the croisants that you throw on the floor and they bounce because they are so hard. We went down to reception to ask for Wi-Fi and we found that he doesn't speak Spanish, English or French, only Italian. He explains to us that Wi-Fi only works downstairs and sometimes, to get coverage, we have to go up to the window, horrible. I find it shameful that this hotel is given three stars since with the quality it does not deserve even one. An experience that I would never repeat or recommend to anyone.