InterContinental Hotels MONTREAL by IHG

This is my third trip to Montreal, Canada and also my first time going during the winter. We stayed at the InterContinental, in the downtown area. We got a wonderful room with a great view of the city (absolutely beautiful with the snow). The staff were extremely friendly and accommodating. We opted to do self parking at the parking garage connected down below. We didn’t we to be exposed to the cold too long. The room was immaculate and stocked with all toiletries, several fluffy pillows and the bed was comfy. They also provided two complimentary bottled waters and free hot chocolate in the lobby (from 10 am 7 pm). I would rate this experience a 4/5, only because our room was not attended to when we requested it. We came back and the additional towels, blankets, and replacement soap were not put up. They were placed in the bathroom and on the bed around midnight when we returned (seems like the front desk dropped it off since there no one was available).

Comfortable

Location is good. Parking and Metro is just under the building. There are many restaurants near by and walking distance to the center. Hotel itself is a bit old, but well maintained. Overall it is a good hotel to stay!

Excellent location, staff are mostly nice and polite, free oatmeal cocoa tastes warm and rich.

Staffs were kind and professional. (except the man at the Concierge desk... he didn't seem to know much about the hotel's services or maybe he just didn't want to speak to us.) Valet service can take very long when crowded. It was weird that there was only 1 set of bath robe and slippers in the room when everything else was set up for 2. (I booked the deluxe room with a king size bed for 2 guests.) Room size was good and bathroom was clean. Great location. I could walk to most of the old Montreal tourist attractions and good restaurants around. All in all, a bit old... but a good 5 star hotel. I would recommend it.