Iberostar Playa de Muro

Nice hotel with good service. We only stayed one night and it is definitely not enough. Plan to be here next time!

Visiting this hotel solo for a week end of February. Obviously, it’s not yet season, most of the shops, restaurants and facilities are closed, and the hotel is no exception here, which is a pity, as I booked all inclusive. It’s a nice hotel, quite new and modern, at the beautiful Playa de Muro. I suppose it’s amazing in Spring, Summer and Autumn. Buffet restaurant is very good, I assume the selection is more varied as well in high season, but food quality, presentation and choice are good. Service is, well, I feel like most of the time, either in the Tramuntana Buffet Restaurant or in the only open bar, La Cerveceria, I’m wearing my invisibility cloak. On average it takes 15 minutes for a server to ask for my order, while families or couples are served immediately. Not sure if they assume I’m still waiting for my other party to join, but I’m not too pleased with this kind of treatment. Room (standard) is very spacious and comfortable. Unfortunately the safe is not functioning, and there is no remote control, in case I might want to watch TV. Mini bar is empty and fridge is warm - I did expect this differently for all inclusive. It’s very clean in general, and overall staff are very friendly. I haven’t seen much day and night entertainment, though. Maybe as well low season and not yet operational. One remark to the Gym and Spa facilities: for both, I must say, and I travel a lot to 4* and 5* hotels, it’s among the best equipped Hotel Gym and Spa I have ever seen. BUT: the maintenance of the equipment and overall hygiene in both areas are shocking. No towels in the gym, no Disinfection possibilities to clean the equipment before and after use, kids using the Gym as playground, which is quite annoying and could also be dangerous. Same for the Spa: for winter time way not enough lounge chairs, sauna and hygiene etiquette are not respected and also not enforced by the lifeguard personnel on duty. An example: someone swims, no shower afterwards and enters the sauna dripping wet without a towel! Others wear their slippers in the sauna, I barely saw people taking a shower before and after the sauna. Shower fittings falling apart when touching them etc. it’s a pity for these really nice areas that they are not well maintained. I’m halfway through my stay, maybe things are improving still, but I make them best out of it. Certainly a good spot for families in Summer (though I expect it to be crowded then!)

Great hotel and service!! Had a great stay here, friendly people and tasty food. Recommended, also great for cyclists.

The room was immaculate and the reception staff were very friendly and informative just what we needed after a long journey. They allowed us to keep our bikes in the room which was a real bonus not to have to worry about them being in storage elsewhere

I had an amazing experience at Playa De Muro Hotel! The service was outstanding, and the food, from breakfast to dinner, was absolutely delightful. The rooms were fantastic, making my holiday unforgettable. I can't wait to return with my friends and even recommend it to celebrate special occasions like birthdays at Iberostar's Playa De Muro.

Perfect location of the hotel right by the beach with shops, restaurants, pharmacy around. Comfortable rooms, quite big hotel but feeling cosy. Extremely friendly stuff making sure everyone is well, manager Lyla taking care of the guests herself. Beautiful beach and green garden. I was very positively surprised for a 4 star hotel.

Wonderful beach location - with great friendly staff . Chilled atmosphere. Good food , bars , & staff. Clean hotel & they cater to Vegetarians . They have something for everyone. All the experience was relaxing & fun . Spa - massage brilliant

It’s the fifth time we come here and it still as good as the past years. Very good food, the staff is very nice and always helpful. This hotel is perfect for cyclists, you have a huge floor to store the bikes and various bike trips from the hotel. Also the swimming pool and sauna is very useful to recover from a good day on the bike

Excellent experience. Went for a cycling trip with friends. Lilia was an amazing host, and took great care of us. I will definitely come back. Food is local and great, rooms are clean, location is adequate for cycling in the mountains. Enjoy!