Daiichi Mitsumi Corporation, 1-23-3, Musashino City, Tokyo, 180-0003, JapanView Hotel Details
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Yumenoya Kichijoji Guest Reviews
3.5/5
12 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.5
Amenities3.5
Service3.5
Cleanliness3.5
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Negative reviews(2)
Guest User
Family 1-bedroom And 1-living Room Suite#101
Stayed in Apr 2025
Couples
2 review
5.0/5
Outstanding
Posted on Apr 6, 2025
The location was near the station and the park, making it very convenient. The room was spacious and clean. I recommend it for people who don’t mind the noise from the train. It’s quite loud, but we already knew that since it was clearly mentioned in the details, so it wasn’t an issue for us.
Guest User
Family 1-bedroom And 1-living Room Suite#101
Stayed in May 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on May 24, 2024
Nice set of kitchen equipments. Good location but can be a bit noisy at night.
Response from Property: Dear Guest, thank you for your feedback! We're glad to hear that you appreciated our kitchen equipment and found our location convenient. We apologize for any noise you experienced at night and will look into ways to improve this aspect of our service.We hope to have the pleasure of welcoming you back in the future.
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Guest User
Leisure Apartment Hotel - Yumenoya 106
Stayed in Jul 2024
Family
4 review
2.2/5
Posted on Jul 25, 2024
The Kichijoji district is worth the trip, but the homestay I booked this time was a big mistake. If you want to book a first-floor homestay, I don't recommend it. Before the trip, I booked both Tokyu REI and Yume-no-ya, which were recommended by tourists. The reviews of the former said that the room facilities were old and you could hear the sound of the tracks (I didn't look closely, the north side faces the tracks and the south side faces the track), so I looked at the pictures and booked Yume-no-ya, which looked more homely and warm and thought it was renovated. The customer service did remind me that the room 106 I booked was close to the railway and I could clearly hear the noise, thinking it was the same problem as REI, but they didn't mention how close it was, just avoiding the main point and saying that it depends on each person's tolerance for noise.
Bad point 2⃣️ As shown in the picture, Yume-no-ya is actually divided into two buildings. The room 106 I booked is in a corridor that only allows one person to pass through, facing another room, and the other is at the entrance of a narrow road, which really makes people feel insecure. The sanitation in the room is very average. It can be seen that it is a "renovation" with extremely low costs. The skirting of the bedroom wall is made of stickers, and the wiring is exposed. The floor is simply lifted up, and the dust under the bed makes me glad that I didn't book a room with a floor bed. The mattress is very mediocre, and the bed sheet is as thin as a cicada's wing. The bath towels are piled on the cover of the washing machine. Except for one white towel, the rest are coffee-colored towels. I dare not say that there are any special requirements for the quality of the bath towels. The color cannot make people see the new and old cleanliness at a glance. I have never seen dark bath towels in any hotel or homestay before. The slippers are also black, and the uppers and soles are used. If you advocate the concept of environmental protection, you can clearly state in the booking instructions that it is recommended to bring your own toiletries.
Bad point 3⃣️, Mengzhishe does not provide luggage storage service. Although it was communicated in advance that it can be kept until 5:30 before the staff get off work, the customer service did not respond in time when I left at 9 o'clock in the morning. The weather was too hot and there was no need to go back to pick up the luggage. I directly stored it at the station at my own expense.
The location of the B&B is in the alley behind Tokyu REI, so I felt extremely upset every time I passed by REI these three nights. I strongly do not recommend it!
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Original TextTranslated by Google
6/18
Response from Property: Dear guest, thank you for taking time out of your busy schedule to leave us a review. First of all, we sincerely apologize for the inconvenience this stay has caused you. Regarding Room 106 you mentioned, it is true that this room is an earlier room in our hotel, with older facilities and poor sound insulation. We also warned that the sound of the subway can be heard in this room, and did not emphasize that it was "a bit noisy". Our other rooms are basically newly renovated. We reminded you before you checked in that you could change to room 104, but you said you didn't need it at the time, so we respected your choice. In response to your feedback, we have discussed internally and decided to remove Room 106 from the shelves, and no more guests will book this room in the future. Regarding the other issues you mentioned, we will further improve our services and facilities to ensure that every guest can enjoy a better stay experience. Thank you again for your valuable feedback. We hope to have the opportunity to serve you again and let you experience our improved facilities and services. wish you a happy life! Dream House Team
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飯團好吃
Japanese Style apartment - Yumenoya 207
Stayed in Aug 2024
Family
10 review
3.5/5
Posted on Aug 17, 2024
It is a B&B on two floors. The stairs are not big, so you have to carry your luggage up by yourself. The walkways are dirty and there are people smoking in the common spaces on the first floor. If you want to experience the one-bedroom life of the Showa period, you can stay here, but you just have to be careful about the noise, because the tram passes right next to it, and there are only 5 hours a day without noise and vibration problems.
Original TextTranslated by Google
6/14
Response from Property: Dear guest, thank you very much for taking time out of your busy schedule to comment for us. We have made the entire hotel non-smoking. We will work harder to provide every guest with a comfortable and enjoyable stay. Sincerely thank you for choosing to stay at Mengzhishe Jixiangji Branch this time, and we look forward to your visit again!
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Guest User
Japanese Style Apartment - Yumenoya 210
Stayed in Dec 2024
Other
1 review
1.7/5
Posted on Dec 8, 2024
There are no curtains, only blinds, so you can see in from outside when you turn on the light.
The pillows smell bad.
The only amenities provided are shampoo, conditioner, and body soap.
Original TextTranslated by Google
Guest User
Family 1-bedroom And 1-living Room Suite#101
Stayed in Sep 2023
Family
17 review
3.0/5
Posted on Oct 10, 2023
1. How should I put it? The house is old and still being renovated. There is no front desk. When I met a few guys (probably staff members) who were working on the house, they didn’t know English at all, so communication was very difficult.
2. This location is far from the subway, a fifteen-minute walk. It is next to the track, which is very noisy. The location is remote and there are many mosquitoes.
3. There is no charge for a washing machine in the house. There is no dryer. I was told that there was one nearby when I walked out, but I couldn’t find it.
4. The sound insulation is very poor. You have to go to Shinjuku to go to any subway station. It is not recommended to stay here if you are traveling. The transportation cost and time are really not recommended.
5. How can I put it this way? If you want to experience suburban life, you have enough time. It’s okay to wander around. You can cook and there are many small shops and convenience stores to eat. It’s not as convenient as a hotel when traveling.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking time out of your busy schedule to comment for us. Our B&B has a 24-hour remote front desk. Guests can contact us by phone at any time. Our staff can provide services in Chinese, English and Japanese. The cleaning staff does not speak English or Chinese. We apologize for the inconvenience caused to you. In addition, our house is only a 4-minute walk from Kichijoji Subway Station, not the 15 minutes you mentioned. 😊 There are many commercial streets and restaurants near Kichijoji Station, which is very suitable for tourists to experience Japanese life. Regarding mosquitoes, we have equipped each room with anti-mosquito facilities. Thank you for your comments and suggestions. In addition, regarding sound insulation, we will also try our best to improve the deficiencies in this area. Thank you again for your valuable feedback. We are committed to ensuring that every guest has a comfortable and enjoyable stay. Sincerely thank you for choosing to stay at Mengzhishe Jixiangji Branch this time, and we look forward to your visit again!
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CHENPEILUNBOY
Family 1-bedroom And 1-living Room Suite#101
Stayed in Nov 2023
Family
6 review
3.0/5
Posted on Feb 2, 2024
It's close to the subway station and convenient for travel. There are shopping malls and many places to eat nearby. There is a parking space and the shower is comfortable. The sound of the locomotive and railway tracks is relatively loud, there are not many kitchen utensils, and the house and facilities are relatively old.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to leave us a review. We will work harder to ensure that every guest can enjoy a comfortable and pleasant stay. Thank you very much for choosing to stay at Yume no She Kichijoji this time, and we look forward to seeing you again!
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Guest User
Japanese Style Apartment - Yumenoya 210
Stayed in Nov 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on Dec 28, 2024
The train is noisy
Original TextTranslated by Google
Guest User
Japanese Style Apartment #102
Stayed in Mar 2024
Family
3 review
4.0/5
Very Good
Posted on Mar 25, 2024
Close to the station
Well equipped
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to leave us a review. We will work harder to ensure that every guest can enjoy a comfortable and pleasant stay. Thank you very much for choosing to stay at Yume no She Kichijoji this time, and we look forward to seeing you again!
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Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
I stayed at Yumenoya during my solo travel to Tokyo, it was perfect!! The location is really nice and cozy, close to Kichijoji station (about a 4 minute walk), so much to do in this area without leaving! The best Cheerybloosm view spot - Inokashira Park is just 3 minute walk from the place! I enjoyed hanging around in the morning in this park, that was so so so nice! :) The Yumenoya staff was so kind and helpful and always being so responsive. I had an issue with the TV and they were so quick to fix it. The place had everything I needed: hair dryer, clothing iron, even earplugs for the sound of train passing by. I would stay here again in a heartbeat, it was really nice!! :) Highly recommend to everyone who would like to stay in Kichijoji, the wonderful place in Tokyo!!!🌸
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Guest User
Stayed in Feb 2024
Other
4.0/5
Very Good
Posted on Feb 17, 2024
I didn't receive an email to check in, but I can call you right away. I wish they would clean it a little more thoroughly.
The pillows were too soft, but it was a comfortable two night stay.