Guest User
December 31, 2025
After a week-long cruise in Singapore, we were flying from Emirates to Oman Air to Muscat. Our original flight was canceled, leading to a 5-hour layover at Dubai airport, which left us extremely tired. Just a minute before landing, our plane was instructed by air traffic control to circle around due to other flights, causing a half-hour delay. Fortunately, the meet-and-greet service booked via Trip.com was excellent. Mr. Alaraimim met us in the final 5 minutes and reassured us not to worry, saying he knew about the delay and would definitely wait for us. In fact, he not only picked us up but also escorted us into the hotel and waited until our check-in was complete before leaving.
Upon hearing our story, the Radisson manager suggested we switch to a Tower 4 apartment suite, as it was more spacious and had a washing machine for laundry. There's also a supermarket next to the hotel where we could buy groceries and cook for ourselves. We accepted the suggestion. The manager personally escorted us from Tower 2 to Tower 4, showed us where to exchange currency in the underground mall, and even took us to our room to explain how to use the appliances. His enthusiasm was truly heartwarming. The other staff members were also friendly and polite. We are very grateful.
Breakfast is served on the ground floor of Tower 4. The space is elegant, and there's a good variety of food. Omelets and well-done fried eggs can be ordered and prepared on the spot.
Original TextTranslation provided by Google
