Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Nov 23, 2025
Barz Chen
I was very lucky to book the last room on Saturday. Although the evaluation on the trip was not high, the evaluation on Google map was excellent and it was better than expected. I had the opportunity to come to Huyin and stay again. Thank you for everyone received by the hotel. It made me have a very pleasant journey.
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Price per night from:AU$ 279
Posted on Apr 28, 2026
Guest User
Smile Hotel Nagano is a solid choice for travelers looking for a convenient and affordable stay in Nagano. One of its biggest advantages is the location — the hotel is just a short walk from Nagano Station, making it very easy to access transportation, restaurants, and shops.
The staff are frequently praised for being friendly, polite, and helpful. Many guests mention that the service is welcoming and professional, which creates a comfortable atmosphere throughout the stay.
In terms of cleanliness, the hotel generally performs well. Rooms are described as clean and tidy, with basic amenities provided. However, the hotel is somewhat older, and some guests note that the furniture and facilities can feel a bit dated.
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Price per night from:AU$ 121
Posted on Mar 25, 2026
cicadalee
There are only about 10 suites within the Onsen resort.
The hotel’s location is about 10mins drive from Nagano’s JR station. The resort is opened to public and hotel guests share the facility. There are a variety of Onsen pools both indoor and outdoor. A very different experience totally.
Staff are friendly though only one or two did their best for English speaking tourist like me.
We booked the Shinyi room.
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Price per night from:AU$ 181
Posted on Feb 15, 2024
Wei Le
This place is ~5mins walk from Zenkoji temple. neighborhood is peaceful at night.
Shoes to be removed outside the accommodation. Rooms are on the 2nd floor so you'll have to carry your luggage up (there's no lift).
Room (with window) is huge. You'll have to head downstairs to use the shared toilet and shared onsen (no toilet inside the room).
We were only allowed 30mins of onsen time for 2 pax - couples weren't allowed to use the onsen concurrently so we had to go one after another (i'm not sure if the instructions got lost in translation..). Felt very rushed so i didnt really get to enjoy the onsen experience, but overall was nice and clean.
Interesting 6.30am tour around the area and within the temple itself, followed by a simple vegetarian breakfast (porridge with omakase-styled sides with miso soup) back at the accommodation. The morning tour lasted from 6.30am - 8.30am.
The accommodation provided a fleece blanket to each pax to bring to Zenkoji temple to keep us warm during the morning praying ceremony. We went on 30 Dec and it was SO COLD.
Overall interesting experience but accommodation price is pretty steep IMO.
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Price per night from:AU$ 193
Posted on Dec 31, 2025|Superior Twin Room-South Bld
Guest Userto stay at this hotel was amazing. The staff was super helpful and gave many recommendations. The room was very big and the hotel was in a convenient place. 
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Price per night from:AU$ 116
Posted on Nov 11, 2025|Bed In Mixed Dormitory
SvetaLThe hotel is really well situated, less than 10 minutes from the JR station, and on the same street as the Shrine, so there were lots of places to eat nearby. I stayed in a dorm, which had more people than I expected for a room (I think I saw at least 60 bed/lockers) so it was quite loud even at night as people kept walking in and out. The actual bed was fine, and the people at the front took their time to walk me through what to know for the hostel. The lounge is a little awkwardly partitioned, but at least you get a space to use if you need food.
The dorm itself, I think has a little too many people to be comfortable but is clean enough. The lights never turn off, but because you have a curtain, it blocks out most of it. The largest issue is the noise, since people are coming in and out at random times of the night, and the buttons to open the door are also quite loud when you're trying to sleep. If you want ear plugs, they have them for a fee at the front. Nagano overall was very nice though, and the location made it a lot easier to get around.
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Price per night from:AU$ 36
Posted on Feb 11, 2024|Non-Smoking Single Room
Anonymous UserThe room was very nice - sufficiently large and with all necessary amenities (even a small fridge). The room was clean and in good condition. The staff was very kind and stored my luggage for free, as I arrived early in the morning. The hotel is conveniently located, yet in a rather quiet place. It's a walking distance from both Nagano station and Zenkoji temple (approximately 20-25 minutes), however, do note that the nearest bus stop is about 900 meters away, so if you got a lot of luggage and do not intend to get a taxi, that may be a bit far. They also have coin operated washing machines and dryers, in case you need them. Overall, a great option for most travelers, especially in terms of value for money.
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Price per night from:AU$ 69
Posted on Jan 8, 2026
Anonymous User
Very good location, just opposite the train station. Reception is on level 2, but staff is helpful to help carry luggages to and fro ground floor.
Room is small and toilet is squeezy, but still decent for a short stay. There is a Shampoo Bar at the reception to pick up stoiletries.
Breakfast is good, the complimentary soba noodles on selected weekday nights is also great. Nice view from the 10th floor, and also free space for customers to chill during the day.
Water was not provided complimentary to customers but instead was earned through a game.
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Price per night from:AU$ 120
Posted on Jan 17, 2025
astro.sergiu
This is a truly authentic experience! Cosy, with traditional furniture and bed, whilst still offering very comfortable options it's the best of both worlds. Plus, the view is among the best in town and the breakfast is authentic and charming. It was a beautiful experience to say here and the fact the hosts did not speak English actually added to the experience. I'd be sure to visit again next time I'm in Nagano.
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Price per night from:AU$ 67