Hewitt Resort Naha

Pretty close to Kokusai Street very nice clean hotel. It's relatively new. Toilet and bath are separated and I loved it.

This hotel is nowhere near the 5-star standard advertised on Trip.com and is, at best, a 3-star property. The facility hours are very limited, especially for a hotel claiming to be luxury. The rooftop bar closes at 9 pm, which is far too early, and we were also told at check-in that access to the infinity pool costs extra at around JPY 1,100 per adult. Charges like this should be made clear upfront, not casually mentioned on arrival. Breakfast was decent enough, with an adequate selection, but the process was unnecessarily frustrating. Guests had to register in advance for a roughly 45-minute timeslot, and during our visit we were asked to provide a QR code. It felt overly complicated and poorly managed when they could simply have checked our room number and names instead. The only real positive was the reception staff, who were friendly, welcoming, and helpful with our requests. Unfortunately, good staff alone cannot make up for the limited facilities, extra charges, and inconvenient procedures. Overall, this hotel does not deliver a 5-star experience and feels misleadingly advertised.

Conveniently located at one end of the shopping street, kokusai dori. Automated parking (¥1800/day), very easy and convenient. Laundry machines usually fully occupied during evening hours.

Is a good retreat place, stay away from busy life

This Hotel has a great location for travel and shopping. Maybe will come again

The location is good and close to the town. Our room is with breakfast and the foods are good and so much varieties. However, the parking charged 1800 yen/ day which we have to reserved earlier. By the time we checked in, the staff have not mentioned the parking reservation and payment in advanced so we can't park on the next day so we have to find the parking outside of hotel which is so unfriendly.

Staff in the parking was rude to us, horrible! Because we arrived late, the parking garage was full and the staff said we need to park somewhere else, the way he spoke to us was awful, we totally got no idea where to park the car and spent some time to figure it out. I don’t understand why we were treated like this way.

Location convenience but cleanness not quite well. Breakfast has most variety of food such as burger & pancake ..