Gem Forest Hotel Nairobi - MGallery Collection
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1 room, 2 adults, 0 children
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Gem Forest Hotel Nairobi - MGallery Collection
Opened in 2024
No. 17 of Premium Hotels in Nairobi
LIMURU ROAD, Nairobi, 00621, Kenya
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Highlights
Ideal location
Sparkling clean
Lots to do
Pets welcomeAmenities
Outdoor swimming pool
Horse Riding
Hiking
Sauna
Spa
Massage Room
Fitness Room
Public parking
All amenities
Property Description
Inspired by the beauty of precious gems, Gem Forest Hotel Nairobi - MGallery Collection is a sensorial escape wrapped in natural beauty and thoughtful design. Set along the edge of Karura Forest, this 5-star escape blends artful interiors, wellness experiences, and quiet luxury. Unwind in the infinity pool, cocoon yourself in luxurious rooms, and savour culinary craftsmanship across 4 restaurants. At Troy, sweeping city views and vibrant energy set the stage for unforgettable evening.
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8.9/10
Very good service and nice decoration👍
All 23 reviews
Surroundings
Airport: Wilson Airport
(14.0km)
Airport: Jomo Kenyatta International Airport
(25.6km)
Train: Nairobi Railway Station
(11.4km)
Train: KCC Train Stop
(14.6km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
Gem Suite, 1 King Bed, Karura Forest View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private entrance
Check Availability
5
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Junior King Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
220V power outlet
LCD TV
Balcony
Check Availability
3
Superior Twin Room, 2 Twin Beds
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Deluxe King Room With Balcony
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
3
Superior Room, 1 King Bed, Karura Forest View
1 King bed
Free Wi-Fi
Non-smoking
Private entrance
Connecting rooms
220V power outlet
Telephone
Check Availability
3
Deluxe King Room-Pool Side
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private entrance
Connecting rooms
220V power outlet
Telephone
Check Availability
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Guest Reviews
8.9/10
Very Good
23 reviews
- Cleanliness9.5
- Amenities9.0
- Location9.0
- Service8.0
Average for similar properties in Nairobi
Review summary
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Cleanliness: The hotel is newly opened and very clean, with spacious and well-designed rooms that are comfortable. Many guests praised the cleanliness of both rooms and common areas, including the pool and sauna.(based on 2 reviews)
미미미♡
September 24, 2025
【清潔さ】
新しいホテルでとてもきれいでした。
お部屋は広く、かわいらしい感じ（ホテルの名前の通り全体的に宝石感があって素敵でした）で、快適でした。
サウナも利用したのですが、気持ちよかったです！
【立地】
ナイロビ中心部からも行きやすく、近くにはおおきなショッピングモールもあり（車で行くことをおすすめします）、便利です。
徒歩圏内にはカフェやスーパーもあり、何も困りませんでした。
【サービス】基本は全て良かったのですが、最終日にホテルで食事をした際に、かなり大きな金額間違いがありました。クレジットカードで支払っていましたので、一度返金キャンセルをしてただしい内容で決済してほしいと伝えたところ、できないと言われ。差額分のワインを渡すのでこれでいいか、と言われた時は驚きました。飛行機の時間も迫っていたので、USDで現金での返金をお願いしたところ、できないと言われ、結局クレジットカードへの返金申請書面を書いて帰国。本当にきちんと返金されるのか帰国後も不安でしたが、返金対応されました。最後まで間違いを謝られることはなかったです。すごくいいホテルでしたので、最後の対応にはがっかりしました。
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Anonymous User
February 13, 2025
新開幕酒店，有我喜歡的陽台房，距離Wilson機場30分鐘，酒店有夜晚的保安，感覺很安全。幫忙叫車，服務很好。餐廳食物不錯。下次還住8樓。
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Nanshanzhiyanyu
August 20, 2024
服務很好，裝修也很不錯👍
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1867911****
October 20, 2025
房間很好 不算大，但是很乾凈，有游泳池。後面就是動物園。
在使館區，門衞持槍安保。走出去5分鐘就是village market，號稱內羅畢三里屯。哈哈哈里面有些小藝術品還行，吃的也還可以，還可以辦手機卡
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Jane
July 15, 2025
What a great stay!
Excellent hotel. Nice people and good service. Amazing spa. Very close from the village market and the forest.
Michael
February 20, 2025
fantastic property and a real Gem!
I’ve been to Nairobi many times and this hotel is really fantastic option to stay
christelle
July 17, 2025
the hotel was amazing and the people were so nice
Philippe
October 26, 2024
A hotel to remember
Brand new hotel in Gigiri area. The lobby is quite outstanding with a nice patio. My room (7th floor) overlooked the swimming pool with an uninterrupted view full of Green. Peaceful and quiet.
My room was rather large and well decorated, the hotel is very well decorated anyway to give it a rather unique style.
Breakfast is also quite outstanding (lot of choices), it is a price but it’s worth it!
A special message to all the hotel staff, whether they are reception staff, cleaning staff, restaurant staff or security staff they are all welcoming, smiling, positive and above all professional. Keep up the good work! You rock!
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Horse Riding
Off-site
Hiking
Off-site
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Public parking
Additional charge
Car Rental
Bar
Bowling Alley
Off-site
Restaurant
Meeting Room
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation needed.
Public parking
Additional charge
Valet Parking
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Business services
Fax/Copying Service
Additional charge
Coworking Spaces
Meeting Room
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Front Desk Safe
Luggage Storage
Languages spoken
English
Kiswahili
Food & drink
Snack Bar
Halal meals provided
Bar
Room Service
Public areas
Public Audio System
No Smoking in Public Areas
Elevator
Health & wellness
Spa
Additional charge
Bowling Alley
Off-site
Horse Riding
Off-site
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Body Care
Hiking
Off-site
Cleaning services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for children
Children's Meals Available
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$ 25.00 (approx. SEK 236.56) per pet per day
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2024
- Number of Rooms: 105
Phone:+254-111003900
Email:gemforest.reservations@accor.com
Inspired by the beauty of precious gems, Gem Forest Hotel Nairobi - MGallery Collection is a sensorial escape wrapped in natural beauty and thoughtful design. Set along the edge of Karura Forest, this 5-star escape blends artful interiors, wellness experiences, and quiet luxury. Unwind in the infinity pool, cocoon yourself in luxurious rooms, and savour culinary craftsmanship across 4 restaurants. At Troy, sweeping city views and vibrant energy set the stage for unforgettable evening.
Frequently Asked Questions
What is the cancellation policy for Gem Forest Hotel Nairobi - MGallery Collection?
The cancellation policy for Gem Forest Hotel Nairobi - MGallery Collection varies depending on the type of room and booking conditions.What is the cancellation policy for Gem Forest Hotel Nairobi - MGallery Collection?
How much does it cost at Gem Forest Hotel Nairobi - MGallery Collection?
Prices at Gem Forest Hotel Nairobi - MGallery Collection change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at Gem Forest Hotel Nairobi - MGallery Collection?
Does Gem Forest Hotel Nairobi - MGallery Collection have airport transfer services?
No, Gem Forest Hotel Nairobi - MGallery Collection doesn't offer airport transfer services.Does Gem Forest Hotel Nairobi - MGallery Collection have airport transfer services?
What are Gem Forest Hotel Nairobi - MGallery Collection nearby landmarks?
Nearby attractions to Gem Forest Hotel Nairobi - MGallery Collection include The Bookworm Gigiri, only 300m from your search (straight-line distance) away.What are Gem Forest Hotel Nairobi - MGallery Collection nearby landmarks?
Does Gem Forest Hotel Nairobi - MGallery Collection provide a pool?
Yes, Gem Forest Hotel Nairobi - MGallery Collection has a swimming pool for guests.Does Gem Forest Hotel Nairobi - MGallery Collection provide a pool?
What amenities or services does Gem Forest Hotel Nairobi - MGallery Collection offer?
Gem Forest Hotel Nairobi - MGallery Collection has amenities including Shuttle Bus Service.What amenities or services does Gem Forest Hotel Nairobi - MGallery Collection offer?
What are check-in & check-out time at Gem Forest Hotel Nairobi - MGallery Collection?
Check-in at Gem Forest Hotel Nairobi - MGallery Collection starts from 14:00, and the standard check-out time is by 12:00.What are check-in & check-out time at Gem Forest Hotel Nairobi - MGallery Collection?
Are pets welcome at Gem Forest Hotel Nairobi - MGallery Collection?
Yes, pets are typically allowed at Gem Forest Hotel Nairobi - MGallery Collection, but it's always best to call ahead to confirm.Are pets welcome at Gem Forest Hotel Nairobi - MGallery Collection?
About This Property
| Nearest Airport | Wilson Airport |
|---|---|
| Distance to Airport | 14.04KM |
| Nearest Train Station | Nairobi Railway Station |
| Distance to Train Station | 11.4KM |
| Average Price From | SEK3135 |
| Hotel Star Rating | 5 |