The Clarion Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi

The Clarion Hotel

Health Protected
PR9C+H85, Moi Ave, Nairobi, 00100, Kenya
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With a stay at The Clarion Hotel, you'll be centrally located in Nairobi, within a 15-minute drive of Nairobi National Park and Tom Mboya Statue. This spa hotel is 3 mi (4.8 km) from Yaya Centre and 4.8 mi (7.7 km) from United Nations Office at Nairobi.Show More
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hotel overview picture
3.6/5Cleanliness: 3.6
All 22 Reviews
Amenities
SaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting Room
All Amenities
Surroundings
Airport: Wilson Airport
(6.6km)
Airport: Jomo Kenyatta International Airport
(18.2km)
Train: Nairobi Railway Station
(1.9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Double Room
7

Deluxe Double Room

1 Queen bed
Free Wi-Fi
Non-smoking
Private Toilet
Private Entrance
Hair Conditioner
Shampoo
Room Details
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Executive Suite
1

Executive Suite

1 Double bed
Has window
Non-smoking
Shampoo
Soap
Daily Housekeeping
Video Streaming Services
Room Details
Check Availability
Standard Double Room
14

Standard Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Electric Fan
Shampoo
Room Details
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Superior Room 1 Double bed
18

Superior Room 1 Double bed

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Toilet
Private Entrance
Hair Conditioner
Shampoo
Room Details
Check Availability

Guest Reviews(22)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
Guest User
December 26, 2023
Good service attitude
Original TextTranslation provided by Google
Barbara
November 21, 2023
This was a horrible experience. We were shown 2 rooms, our friend also 2 rooms. None were remotely acceptable. Not sure where the pictures and reviews came from, but not our experience. We had no hot water in our shower or sink, no AC, the carpet was filthy and wet, like a big dirty sponge. The rooms were noisy and no hope of opening a window as too noisy. This was a grim creepy place. The staff were trying to help, but this couldn't be fixed. Edwin at the reception desk was helpful and seemed to care, but when we met with Stephen, the General Manager, we were met with near silence. He couldn't have cared less. None of us was allowed a refund of any kind, but it was so bad we didn't at that point care, we just wanted out! If I could give zero stars I would.
Guest User
November 21, 2023
STAY AWAY. This hotel is a fleabag. I am a travel agent and booked this hotel for clients for one night and myself for two nights. After each changing rooms 1x, with the 2nd room being as bad or worse than the first, we left and checked in elsewhere. Upon speaking to some business contacts in Nairobi, they shared that is typical- most people check in and out within an hour. In a nutshell, the rooms were filthy. The carpet was stained and wet in some areas. The furniture was pealing and/or missing the laminate. There was no air conditioning and the windows either wouldn't open (no screens) or if open, the street noise and exhaust was overwhelming (this in just the hour we were there!). The bathroom was worse. Cracked tiles, dirty, some mold, and if there was a shower (not all rooms had one which was not disclosed) the "shower" was a blue bucket attached to the ceiling with perforated holes. The guy at the front desk was the only good thing about the place. He was quite apologetic and asked that we wait to speak with the GM. The GM thought it was quite amusing- smirking as he spoke with us, and was unwilling to do anything for us regarding a refund. We have since recommended that ******* and all Credit Card travel programs remove this hotel from their listings- as well as advised my East Africa travel group to never recommend. They seemed to be doing some renovations (which they also didn't disclose)- removing the carpeting and putting in tile. However, in addition to all above, the room I was given had two rooms (one across hall and one next door) being renovated with the noise of that occurring as well as chemical and paint odors also permeating the hall. AGAIN. USE AT YOUR OWN RISK.
Salim Albert
October 26, 2023
Wasn’t as good as expected, not for the price we paid. Noisy! The hotel has a bar, which was more noisy than the streets, where cars run 24 hours.
Guest User
October 18, 2023
I loved this place. Rooms were nice and well worh the money. The restaurant food is delicious. I only ate there for dinner. Last but not least, the staff were the best. They were always looking to help and went above and beyond to be of service to me.
Guest User
September 29, 2023
Breakfast costs 1500 Shillings but oddly lunch is cheaper. A lot of what was on offer at breakfast appeared in my lunch - check out my photos. Nice first floor balcony for people watching. Intermittent WiFi. Toilets not too bad if you feel the need!
Guest User
September 27, 2023
Everything is just perfect with great customer service staff. Great experience. Clean rooms, good and fresh food, friendly front office team. The location is also very convenient and safe even for Travellers.
Guest User
September 19, 2023
Fantastic It's a very serene and comfortable environment. The staff are very friendly and supportive. The food is awesome. We'll definitely come back. I recommend this hotel to anyone. You'll definitely love it! Silent place to be so cool. Wonder breakfast. Cleaningness top notch. Make a visit and enjoy
Guest User
July 21, 2023
We spent a nice weekend at the hotel. We were happy with the breakfast and enjoyed our evenings at the bar. They should do something about the cold wet bathroom. We might stay at this hotel next time we are in Kenya.

Property Policies

Check-in and Check-out Times
Check-in: 13:30–21:30
Check-out: 09:00–10:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
US$ 20.00 (approx. AU$ 30.69) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.6/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2000
  • Renovated: 2012
  • Number of Rooms: 54
With a stay at The Clarion Hotel, you'll be centrally located in Nairobi, within a 15-minute drive of Nairobi National Park and Tom Mboya Statue. This spa hotel is 3 mi (4.8 km) from Yaya Centre and 4.8 mi (7.7 km) from United Nations Office at Nairobi.

Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 62 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

Services & Amenities

Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Clarion Hotel?

Prices at The Clarion Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Clarion Hotel?

The closest airport is Wilson Airport. It is 6.59km from the hotel and approximately a 15minutes journey by taxi.

What are the check-in and check-out times at The Clarion Hotel?

The check-in time is after 13:30 and the check-out time is before 10:00.

Does The Clarion Hotel provide airport transfer services?

Yes, The Clarion Hotel provides airport transfer services.

What amenities and services does The Clarion Hotel have?

The Clarion Hotel has the following amenities and services: Sauna, Spa, Massage Room.

Does The Clarion Hotel have a swimming pool?

No, The Clarion Hotel doesn't have a pool.

Does The Clarion Hotel have fitness amenities?

Yes, The Clarion Hotel has fitness amenities.

Does The Clarion Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Clarion Hotel have non-smoking rooms?

Please view the hotel listing for details.

Does The Clarion Hotel provide breakfast?

Yes, The Clarion Hotel provides breakfast.

About This Property

Nearest AirportJomo Kenyatta International Airport
Distance to Airport18.2KM
Nearest Train StationNairobi Railway Station
Distance to Train Station1.94KM
Average Price FromAUD124
Hotel Star Rating3