Hotels in Nairobi

"Good for the price, and amazing buffet. However, room with no aircon and some installations may improve. But great price-quality"

"I recently stayed at the Argyle Grand Hotel near Nairobi Airport for a short transit visit and overall found it to be a well-designed and welcoming property. From the moment we entered, the grand high-ceiling lobby left a strong first impression. The space is both elegant and vibrant, with a lively café that adds to the hotel’s energetic atmosphere. Although our stay was brief and we didn’t get to explore the entire property, a few key observations stood out: Room Comfort & Facilities The room was spacious, well-maintained, and offered a comfortable environment for rest. All essential amenities were available and thoughtfully arranged. However, one practical inconvenience was the design of the bedside power sockets. If you’re using a larger adapter—such as the standard Apple three-pin plug—you won’t be able to connect it properly due to the tight placement. A more flexible socket layout would greatly improve guest convenience. Room Service Pricing We attempted to order a glass of juice and were quite surprised by the pricing. The staff informed us that a single glass of juice costs KES 900, with an additional KES 1,000 delivery service charge—surpassing the cost of the item itself.As someone with over 18 years of professional experience in the hospitality industry, this was the first time I’ve encountered a hotel charging a room service delivery fee that exceeds the price of the item. This pricing structure felt unreasonable and could certainly benefit from greater transparency and guest-friendly adjustments. Reception & Staff The front desk team was highly active and professional. They ensured all guest details were carefully managed and provided helpful support throughout the stay. Their warm demeanor and attentiveness were much appreciated. Shuttle Service The hotel provides an airport shuttle service, which is a valuable and convenient offering. The driver was polite and extremely helpful. However, punctuality was an issue. We were informed that the shuttle would depart at 5:00 AM, and we arrived in the lobby 10 minutes early. Unfortunately, the shuttle left 15 minutes late because other guests were delayed. For an airport transfer, such delays can cause serious inconvenience—especially for guests with early flights. We recommend enforcing a maximum wait time of 5 minutes to ensure fairness and timeliness for all travelers. Noise Levels While the room was otherwise quiet and relaxing, there was noticeable music playing in the evening, which may disturb light sleepers. This is something to consider if you’re seeking an early night before a flight. Final Thoughts The Argyle Grand Hotel offers a visually stunning environment, comfortable accommodations, and excellent service from its staff. With a few adjustments in pricing policies and shuttle scheduling, it has the potential to deliver an outstanding guest experience. For those transiting through Nairobi Airport, it remains a solid and worthwhile option for a short stay."

"We stayed here twice. Safe, secure, terrific staff, close to Naivas supermarket, food hall upstairs and City Market. There are two eateries in the hotel as well. The breakfast buffet is superb! Every day has variety. The restaurant/bar is a bit hit or miss with the food quality, and their discount program is a bit confused. They claimed we couldn’t participate because we didn’t book our room directly with the hotel but the website says you don’t even have to be a hotel patron to gain restaurant discounts. Either way, rooms were large, comfortable and balcony was lovely. The bathrooms are very tired but other amenities, like the pool and gym, were lovely. Overall, a great stay and highly recommended."

"We really liked the hotel location and amenities. However, one of the employees stole $120 out of my purse in our room. At the time we were leaving, they were investigating and had a suspect. They were going to discipline this person. However, since it was still under investigation, I couldn’t get my money back before I left. So, they said they would email me. I haven’t heard from them yet. Whether or not, I would choose to stay there again will depend on whether or not I hear from them and get my money back "

"Facilities: The restaurant downstairs is very good, the buffet in the morning is quite rich, and there is even Chinese food. The pilaf is delicious, and the lamb balls are also delicious. The room is quite clean, and there are no mosquitoes. Hygiene: The environment is relatively good, and there are many staff. Service: The service is quite good, and I gave a 50 shilling tip, which is very motivated. The main thing is that the price is also suitable. Just over 1,000."

"A good value stay marred by ineffective air conditioning in bedroom. The park view room faced the sun meaning the room remained over 26 degrees for the full 48 hours we were there. Neither Reception or Maintenance could resolve. Shame as this puts us off a return stay."

"It shares the restaurant, fitness facilities and swimming pool with the high-star hotel next door. Very cost-effective."

"I enjoyed my stay at this hotel during my 3 day visit in September 2025. The room was always maintained clean, tide and neat. Nice city views from the 9th floor where I was. Friendly stuff in particular was Zelec in the gym. He was ready to assist on anything and the gym is well equipped to give unforgettable workouts. Hope to come back again on my next visit."

"A gathering place for Chinese people, with a lot of information, it is very helpful for business visits. It is the first choice for Chinese people who come to Kenya for the first time. The food tastes very authentic, especially the Sichuan cuisine."

"The pool and gym were well equipped. It seems that there is always a staff at the gym. The staff were very polite and helpful. About 10 minutes walk to Carrefour. It was an atmosphere that I could walk in the daytime."