Xinyi Hotel (Xuanwu Lake Hunan Road Zhongda Hospital)

Xinyi Hotel (Xuanwu Lake Hunan Road Zhongda Hospital) Reviews

Xinyi Hotel (Xuanwu Lake Hunan Road Zhongda Hospital)

Dingjiaqiao 32-12 No, Gulou District, Nanjing, Jiangsu, ChinaView Hotel Details
Xinyi Hotel (Xuanwu Lake Hunan Road Zhongda Hospital)
Xinyi Hotel (Xuanwu Lake Hunan Road Zhongda Hospital)Xinyi Hotel (Xuanwu Lake Hunan Road Zhongda Hospital)Xinyi Hotel (Xuanwu Lake Hunan Road Zhongda Hospital)
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Guest Reviews of Xinyi Hotel (Xuanwu Lake Hunan Road Zhongda Hospital)

8.9/10
262 review
Verified reviews
Location8.9
Amenities8.9
Service8.9
Cleanliness8.9
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All reviews(262)
Positive reviews(250)
Reviews with photos/video(68)
Classy environment(21)
Quiet & comfortable(15)
Many amenities(14)
Friendly front desk staff(14)
Good audiovisual experience(9)
Well decorated(8)
Nice toiletries(6)
Excellent room layout(1)
Negative reviews(12)
sandmonsterchen xD
Superior King Room
Stayed in Mar 2025
Traveling with friends
1 review
2.0/10
Posted on Apr 20, 2025
Worst hotel room ever. Easy to reach: 20 minutes from the subway and horrible sidewalks - no bus and with the taxi u'll have traffic jam. Elevator, carpet, and shower screen are completely missing. Cleaning is also questionable - hairs, sweets and durt on the floor, the toilet is smelling and leaking. The Water bottle was already USED not originally sealed. Windows and showerhead werer damaged. The mattress is just a thin mat... And it's only quiet when the neighbors are asleep which was not the case even after midnight and in the morning u'll hear traffic jam. The smell in the room was not good especially in the bathroom and the hallway smelled like a dog has peed somewhere. Should also have been a non smoking room - for what is the ashtray on the room for? decoration? There where also some lights we weren't able to turn off for the night and after a shower the whole bath was wet (including the toilet paper). But just watch the pictures .. And on top the receptionist was not even able to read a passport so we had to translate everything to chinese .. not beeing able to speak english is ok .. but not even beeing able to take the data out of an international passport she needs to check us in is really not a good job.
6/10
Response from Property: 我們深感遺憾,您對我們的服務感到不滿意。您的反饋將成為我們改進的動力,我們將竭盡所能來滿足您的需求並確保您在我們酒店的下一次體驗更加愉快。很抱歉,影響您的入住體驗。
Guest User
Cozy Queen Room
Stayed in Sep 2025
Solo traveler
4 review
9.0/10
Great
Posted on Oct 30, 2025
Good, noisy outside room of 1st floor and bathroom door was difficult to open from inside
Response from Property: 非常感謝您對我們酒店的好評,酒店全新裝修,設施很新,投影,記憶床墊、星級布草,免費贈送一次性眼罩、耳塞。有任何需求可以隨時聯繫我們,祝您旅途愉快!
Uukaanna
Deluxe Double Room
Stayed in Mar 2024
Traveling with friends
5 review
7.5/10
Posted on Apr 26, 2024
Hotel is quite far from subway. Seems for me clean is not that much enough.  Receptions are so polite. Near to delicious restaurants.
Response from Property: Thank you very much for your praise. We will continue to provide you with thoughtful service and first-class accommodation experience, making you feel warm and comfortable.
Guest User
Deluxe Double Room
Stayed in Feb 2024
Traveling with friends
4 review
8.0/10
Very Good
Posted on Mar 27, 2024
The hotel itself is very nice and great value, but the receptions is not helpful at all and check in took wayyy longer than it needed to... I would recommend though!
Response from Property: Thank you for your recommendation! Due to language communication problems, check-in time may take longer, and we will strengthen the training in the next part. Thank you!
Wannianwoaiyingerfei
Cozy King Room
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 1, 2025
very good
Response from Property: 非常感謝您對我們酒店的好評,酒店全新裝修,設施很新,投影,記憶床墊、星級布草,免費贈送一次性眼罩、耳塞、一次性馬桶套。有任何需求可以隨時聯繫我們,祝您旅途愉快!
Yaojingdefeiyu
Deluxe Double Room
Stayed in Oct 2024
Family
23 review
10/10
Outstanding
Posted on Nov 18, 2024
The location is good, mainly near the beef pot stickers restaurant, it is very convenient to eat pot stickers in the morning. The hotel is near the Xuanwumen subway station. Although it is a bit far from the subway station, the price is quite cheap. I walked a little and exercised. The room is also large and clean
Original textTranslated by Google
Response from Property: Thank you for your good comments about our hotel. We are very happy to provide you with a comfortable stay.
M416268****
Cozy King Room
Stayed in Sep 2024
Couple
48 review
8.0/10
Very Good
Posted on Oct 20, 2024
The equipment is quite complete, but the quality is average. The room is new and a bit hard, and the quilt doesn't seem to be very clean. Yes, the soundproofing is not very good! You can hear the singing next door in the middle of the night.
Original textTranslated by Google
Response from Property: 很抱歉,影響您的入住體驗。房間裝修都是全新的,
M61327****
Cozy King Room
Stayed in Aug 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Sep 23, 2024
This hotel left a deep impression on me. The hotel is in an excellent location and is very convenient for travel. The environment is elegant and the facilities are complete. The room is spacious and comfortable, and the bedding is soft. The staff is enthusiastic and professional, which makes people feel warm. The location is convenient and the surrounding supporting facilities are complete. Whether it is a business trip or a tourist vacation, this is an ideal choice. I will continue to support it next time..
Original textTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評,酒店有投影儀,免費贈送客人一次性眼罩、耳塞,可以免費使用哈。
M282454****
Cozy Queen Room
Stayed in Aug 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Sep 23, 2024
The service of this hotel is very thoughtful, the staff is friendly, and it makes people feel at home. The room is clean and tidy, the bed is comfortable, and the facilities are complete. The location is also very convenient. There are a lot of green radishes, which makes me feel comfortable. The surrounding environment of the hotel is beautiful, with green trees and fresh air, which makes me feel like I am at home. I highly recommend this hotel!
Original textTranslated by Google
Response from Property: 感謝您的讚賞,我們會繼續以卓越的服務和舒適的住宿體驗為您的旅程添色,期待您的再次光臨。
_WeChat52023****
Deluxe Double Room
Stayed in Aug 2024
Business traveler
4 review
10/10
Outstanding
Posted on Sep 11, 2024
The surroundings are very quiet, the sleep is very comfortable, the environment is very good, the decoration environment is also excellent, the sound insulation effect is also very good, the overall experience is very good, it is so comfortable to lie on the bed and watch the projection.
Original textTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. The hotel has a projector and provides guests with disposable eye masks and earplugs for free, which can be used free of charge.
D1141****
Light Luxury King Room
Stayed in Aug 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 9, 2024
The experience was beyond imagination! Not only was the room easy to find, but it was also very clean, which made people feel good as soon as they entered the door. The boss's communication efficiency was perfect, and he responded quickly whenever he asked for help. The episode became a warm story, and the lost watch was found again. [Love] Thank you for the boss's enthusiastic help, and I felt the full enthusiasm of Nanjing! The hygiene is super good, praise 👍🏿
Original textTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very honored. We will continue to work hard to provide you with first-class service and a comfortable accommodation experience.
Anonymous User
Cozy King Room
Stayed in Aug 2024
Traveling with friends
32 review
2.5/10
Posted on Sep 3, 2024
When we first came to stay on the 3rd, the lady at the front desk was quite nice. She upgraded our room type for free, which was the only good thing about this stay. Street-side hotels are sometimes noisy. I booked this hotel for the projection at first, but the projection in the store could not be aligned with the screen. After multiple adjustments, it automatically bounced back to its original position. I went to the front desk and was told that it could not be handled now, so I gave up and did not look at it. In addition, the projection equipment was loose during the adjustment process and was easy to fall off. I took it down and put it aside out of concern. The next morning, the front desk changed shifts and called to ask if I would extend the room. I said I would extend the stay at the platform. After hanging up the phone, someone knocked on the door again to ask if I would extend the stay, and asked if we were not originally in a certain room. Soon after the explanation, I knocked on the door for the second time and asked again about the name and other things. The third time, they knocked on the door again, saying that the room type I renewed was wrong, and asked again whether we should live in a double standard room. Finally, I was speechless and angry. Please communicate the information clearly when the front desk takes over. I called once and knocked on the door three times in one morning. I don’t know what you are doing. The projection equipment will not be checked and adjusted regularly? I cancelled my extension and checked out. I am too lazy to complain about the big buckets of shampoo you use. Do you think this cheap big bucket is usable? Please improve your professionalism. Thank you.
Original textTranslated by Google
Response from Property: We are sorry to affect your stay experience. The auntie here asked if you wanted some water? You said no? Then he wore indecent pants to get water from other rooms and ran to other rooms? I wonder what you think? You said that the room can be upgraded for free, so can we continue to change your room? The hotel is not on the street, and there is a one-way street at the entrance. The projector bracket has been replaced, and it is impossible for the projector to fall down, so leave professional matters to professionals. If you move it, the projector will only become more crooked. This thing is hung so high, I don't know how you can reach it. The ones that come in buckets are because we have a fixed soap dispenser, and they come in a variety of prices. Do you think you have high quality if you wear indecent pants? Will there be maintenance personnel at night? The projector is hung high and I don’t know how you can reach it? Please speak with respect, my high-quality friend. Do you know how much it cost? No one was sarcastic to you during the whole process, this has been verified. Thanks
M497033****
Superior King Room
Stayed in Jun 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jul 26, 2024
I came to Nanjing for a holiday. It happened that a friend had lived here before, so I stayed here. The house is in a good location. There are schools and hospitals next to it. It is located in the center of the city. The house is clean and hygienic. It is very tidy and comfortable to live in. Good reviews. It is a store worth recommending.
Original textTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very honored. We will continue to work hard to provide you with first-class service and a comfortable accommodation experience.
M57409****
Cozy King Room
Stayed in Mar 2024
Other
1 review
10/10
Outstanding
Posted on Apr 29, 2024
The room is very clean, the TV is a big projector, there are universities next to it, it is not noisy at night, and it is close to Xuanwu Lake, which is very convenient. The front desk service is also very good, there are eye masks and earplugs, and the sun can shine on the bed in the morning, it is very warm, recommended
Original textTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very honored. We will continue to work hard to provide you with first-class service and a comfortable accommodation experience.
Anonymous User
Superior King Room
Stayed in Mar 2024
Family
2 review
8.5/10
Very Good
Posted on Apr 25, 2024
The sister from Anhui at the front desk is very cute and friendly. The hotel is in a good location, but the soundproofing is not good. I don't recommend it if I'm afraid of noise. It's not far from the subway, shopping mall, and Xuanwu Lake.
Original textTranslated by Google
Response from Property: Your praise is the best affirmation for our hotel. We will continue to maintain high-quality service and prepare well for your next visit.