✔️The surrounding environment is high-end, the room type is high-end and super large, and the surrounding natural scenery is good, suitable for vacation and fun
It was the first time to share a room with a tiger. It was a novel experience.
✖️But the service and facilities are not worthy of the quality of the hotel
First of all, the box does not proactively inform and remind you that it is at the rest stop.
They didn't take the initiative to send them out of the room. I called and told them that they needed to pick up the boxes at the rest stop and carry them back to the room by themselves.
You must know that the rest stop is still a long way from the Tiger Room.
The high-end room type costs 2,000➕ per night. It is also the most expensive and luxurious room type in the hotel. Guests are also required to carry their luggage at the rest stop and drag it back to the room. Is this service reasonable? ? ?
And the hotel obviously has a shuttle bus that can deliver luggage to the room. No matter what, given the room rate, it should deliver luggage to the room for customers.
After I questioned it once, the front desk still told me that I had to pick it up myself. The key is that no one reminded me in advance to pick up my luggage at the rest stop. When I returned to the hotel and was confused and didn't see the luggage, I called and asked and told me to go back to the rest stop to pick it up.
This service is simply unreasonable. I have never encountered such exaggerated service in high-end hotels or similar hotels before.
After I questioned and puzzled many times, the hotel reluctantly said that they would send my luggage and I didn’t need to pick it up. So the service was obviously good, but it had to make some mistakes. The room price was instantly spent and I felt that I was getting a lot of money.
As for the amount of water in the bath, I’m speechless. The shower in the beast room has very little water. It’s really hard to take a bath. Is it necessary to be so picky?
The amount of water is less than that of cheaper wooden houses. It is even much less than that of any hotels with cheaper prices than this. It is too difficult to wash your hair.
Are these the facilities and services provided by the most expensive beast room? Are you reluctant to give water to customers? The amount of water doesn’t need to be very strong, but at least it should be normal.
This is too exaggerated! So except for the good environment and the big room where you can watch big tigers in the room, the other services and facilities are really not worth the price.
It doesn't match the hotel's positioning. It's too far behind.
❗️There is huge room for improvement, come on, whoever lives in it is wronged👎
Original TextTranslation provided by Google