The front desk staff were all friendly and polite, and could communicate in English. We could store our luggage, and were welcome to use the lounge even after checking out.
The location is excellent, very close to Kintetsu Nara Station (not JR Station!), which made getting around very convenient. There are many restaurants nearby, and plenty of places to explore on foot.
The room was clean and tidy, with all the basic amenities. Breakfast was alright (not a huge variety though). The room wasn't large, but it was comfortable. The bed and pillows were good, the air conditioning was cold enough, and the hot water was hot enough.
I stayed for 1 night this time and had a good experience. I would definitely stay here again when I revisit Nara.
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