Kyriad Direct Narbonne Sud Reviews

It was quite affordable and clean place

I think it's a good stay if you have a car.

The truth is, it was pretty bad, the room was not the same as the one in the photo, it is tiny, you couldn't even leave your backpacks, you can see the real photos on the internet. The bathroom was ridiculously small, with a mini sink, there were two soap dispensers, one didn't have a bag and the one in the shower was only enough for one person to shower and that was it. There were spider webs in the corners of the ceiling, the floor was damp from some product that had fallen and it smelled very strong like air freshener (I told reception but they didn't fix it) The window blind was broken and didn't close completely, light came in. The bathroom mirror gave off heat, I don't know why. Breakfast is included in the price, very scarce, the croissants were quite good, they put the Nutella in a bowl, it runs out and they don't replenish it. In short, everything was pretty bad hahaha. They have parking and the location is where all the hotels are, but well, it is not close to the center to walk.

Hello, We had booked a room for the night of April 27th to 28th. When we checked in, our initial surprise was to wonder if we could run into each other, given the small size. After a few minutes, we realized that the room was poorly maintained (hair, fur, dust, etc.). In short, we decided to go to reception and explain our concerns to the receptionist, who immediately redirected us to a new room. This comforted and relieved us, as the room was a disabled access room and therefore more spacious. So, for the second time, we're taking possession of a new room, which had a wall light that wasn't working. When we got up yesterday morning, we were surprised to find that we had spent the night cohabiting with a significant number of ants crawling along the baseboards at the bottom of the walls. To top it all off, breakfast, which is normally scheduled for 6:30 a.m., wasn't yet available, and let's not even mention the quality of the breakfast: frozen bread and croissants, freshly baked ham and cheese... not to mention the lack of professionalism of the person responsible for organizing it. I understand that this hotel is rated 2 stars, but the overall price remains high for the services and cleanliness offered. Thank you for your understanding, but I will not stay at this establishment again. Sincerely, Yves Boisseau

Budget hotel. Friendly staff. Conveniently located. Code-secured parking. Restaurants nearby. Good breakfast. Room and bathroom a bit cramped, but adequate for one or more nights. Pillows a bit small.

Hotel located near the highway, large, safe, closed parking lot, tasty breakfast, very nice staff who know Spanish and English. The only minus is the small rooms. I recommend

Very nice and helpful hostesses. Perfect bedding, very comfortable.. quiet location. Very appetizing and very plentiful breakfast..5/5

Very comfortable bedding, really very small room, no room to put the suitcase and barely enough space to walk around the bed, not great, fortunately we only stayed 2 nights. Not too heated, it was a bit cold in the room.... Correct breakfast... Pleasant staff...

Good experience. Small but functional room. Equipped (tablets on each side of the bed, a small rounded folding table at the foot of the bed and under the TV, a wardrobe with shelf). Sockets on each side at head height with a 220v socket and 2 integrated USBs. The bathroom is practical and quite clean overall. The staff is welcoming and available even at night (I forgot my entry code at 00:40 the night porter came to open the door for me). The staff is also polite and friendly and the breakfast is simple but good and quite varied in drinks with bread, sandwich bread and croissant with salty and sweet

Mattress protector needs to be reviewed. Plastic cover that makes you sweat. Very limited breakfast choice. The room service between the two nights is totally useless. A 4 year old makes the bed better than that, the duvet was thrown like that on the bed not even straight and as if someone had slept on the bed in the meantime. Otherwise the reception staff is welcoming and smiling.

Cheap  Neat They should just add on the site that dog €10. (while there is nothing for the dog)

A great team who are smiling, welcoming and who love their job. Quiet and relaxing hotel. Located close to the center. Breakfast has a choice. Good value for money. I recommend this hotel.

Excellent welcome / very good food / very good room with king-size bed, but therefore difficult to move around.

Really good value for money. Many buses from the train station stop near the hotel. The staff was really friendly.