Sheraton Nashua

Very nice. The upgrades are appreciated since the last time I was there a few years ago.

I am upset about the billing. I was charged twice. When checked in I gave a card and the staff person said decline. Strange. There was system error. Ok , did a payment go thru? I asked 3 x. No it didn’t. I gave another card. Payment went thru. The next day checked out. Check my first card that was declined. It went thru. Called the card. They gave me the approvel number. Called Sheraton and was told an investigation was started. That was Sunday. Haven’t heard yet. Today is Tuesday 6/9/26

The hotel is quite nice and conveniently located. My only complaint if it’s a complaint is the amount of light that comes from the hallway at night. I love a dark room for sleeping and it felt like I had left a light on in the room.

Apart from a good price and a spacious bedroom (and reasonable A/C), and plenty of parking, the hotel lacked in the following areas: A) Hallways and rooms were insufficiently vacuumed. We saw pieces of trash for days. B) The sink and shower floor were not cleaned daily. C) Breakfast options were minimal. Apart from a Starbucks counter, with anemic breakfast options (day old Danishes, parfaits, no croissants, despite the pictures in the elevators), there were no other options during the week. The “restaurant”, with full breakfast options, was only open on weekends. No bar either. However, when our coffee maker broke, it was quickly replaced and we also got decaf coffee pouches for it.

The building itself was beautiful like a castle. But the parking is so far away and the set up of the parking lot not good. There’s absolutely nothing here to see or do. You can’t even get a complementary cup of coffee.! The coffee maker in my room, someone opened coffee and poured it in the wrong slot and apparently nobody cleaned it out before we checked in?? When the heat just at 70 hit the room it smelt like something was burning? The table to sit at was so wobbly you couldn’t sit there and have a drink! The one closet was in the bathroom… the bathroom?! The 1 towel hook barely still hanging on the wall. As far as a complementary anything…in the room beside the 1 bottle of water to make coffee right next to the dirty coffee maker, it was Cold. Besides the clerk behind the desk and the clerks at the CASH register for Coffee or a Mint, it was a ghost town. Not what you would expect from a Sheridan/Marriott. It was disappointment.

Great stay! Rooms are spacious, as well as the bathroom. Staff are wonderful, and very accommodating.

All good but the gym. Gym does not open until 7am. Could honestly prevent me from staying there again. I wake up and exercise early. Silly rule!!!